Kinaxis Implementation & Support Associate

We are seeking a highly skilled Kinaxis Implementation & Support Associate with 10-12 years of experience in Supply Chain Management and hands-on expertise in Kinaxis RapidResponse. The ideal candidate will play a key role in implementing, configuring, and supporting Kinaxis solutions while collaborating with cross-functional business teams to optimize supply chain planning processes. Certification in Kinaxis and/or JDA (Blue Yonder) is a strong advantage., Implementation & Configuration

• Lead and support end-to-end implementation of Kinaxis RapidResponse solutions.
• Configure supply planning, demand planning, S&OP/IBP, inventory optimization, and capacity planning modules.
• Conduct business requirement workshops and translate requirements into system configurations.
• Design, build, test, and deploy planning models, dashboards, and control towers.
• Participate in data integration activities with ERP systems (SAP, Oracle, etc.).

Support & Enhancements

• Provide L2/L3 production support for Kinaxis applications.
• Troubleshoot and resolve system issues, performance bottlenecks, and data inconsistencies.
• Manage change requests and system enhancements.
• Support monthly/quarterly planning cycles and ensure system stability.

Stakeholder Collaboration

• Work closely with Supply Chain, Planning, IT, and Business teams.
• Support S&OP/IBP cycles and executive reporting.
• Act as a liaison between business and technical teams.

• 5-8 years of experience in Supply Chain Management and Planning systems.
• 3+ years of hands-on experience with Kinaxis RapidResponse implementation and support.
• Strong knowledge of:
• Demand Planning
• Supply Planning
• Inventory Optimization
• S&OP / IBP
• Master Data & Data Modeling
• Experience integrating Kinaxis with ERP systems (SAP APO/S4 etc.).
• Strong SQL/data analysis skills.
• Understanding of supply chain KPIs and analytics.
• Excellent problem-solving and stakeholder communication skills.

Preferred Qualifications (Good to Have)

• Kinaxis RapidResponse Certification
• JDA/Blue Yonder Certification
• Experience in Agile/SAFe methodologies