ServiceNow BCM / Resilience Developer in Eindhoven
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Role details
Tech stack
Job description
We are seeking an experienced ServiceNow Business Continuity & Resilience Developer with deep hands-on expertise across BIA architecture, continuity planning, crisis lifecycle engineering, and disaster recovery orchestration. This role is central to designing and deploying enterprise-grade resilience capabilities within the ServiceNow platform, ensuring operational continuity, structured crisis response, and integrated risk governance., * Develop compliance assessment matrices, internal control gap tracking, and executive resilience dashboards., * Integrate BCM workflows with external alerting systems, vendor risk portals, and third-party IT tools.
- Build integrations using ServiceNow Integration Hub, REST/SOAP APIs, and Mid Server technology., * Architect Resilience Governance: Own technical deployment, database schema design, and workspace configurations for global BCM.
- Map Infrastructure to Vulnerabilities: Translate business applications and multi-tier infrastructure into a synchronized resilience blueprint backed by CMDB.
- Build Threshold & Containment Boundaries: Implement operational risk alert boundaries and crisis guardrails to prevent downtime and communication failures.
Requirements
- 6-8 years of ServiceNow development experience.
- Strong hands-on expertise in BCM, IRM, DR, and crisis management modules.
- Proven ability to design enterprise-scale resilience workflows and integrations.
Essential Skills
- ServiceNow BIA Engine configuration
- Continuity & crisis lifecycle engineering
- DR automation & restoration sequencing
- CMDB-aligned resilience mapping
- Crisis Management Workspace configuration
- IRM compliance integration
- Integration Hub, REST/SOAP API development
- CSDM understanding
- EMN system integration via Mid Server, + ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- Good-to-Have:
- CIS - Risk & Compliance
- BCM Learning Path validation
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