Site Reliability Engineer

• Oversee the production environment, ensuring system availability and maintaining a comprehensive view of overall system health
• Develop tools and software to support and streamline management of platform infrastructure and key applications
• Improve the dependability, performance, and delivery speed of software products
• Analyse and fine-tune system performance to anticipate user demands and support innovation
• Provide operational support and technical oversight for large-scale distributed applications
• Monitor and interpret system and application metrics to improve performance and troubleshoot issues
• Collaborate with developers to improve service quality through thorough testing and structured release practices
• Participate in architectural discussions, manage platform operations, and contribute to capacity forecasting
• Design and implement automated solutions to build resilient, scalable systems
• Deliver new features while maintaining stability and meeting service-level goals

Technologies:

• AWS
• Lambda
• Ansible
• Bash
• C#
• CI/CD
• Cloud
• CloudWatch
• Datadog
• DevOps
• Docker
• EC2
• ELK
• GitLab
• Grafana
• Incident Management
• Support
• Java
• Jenkins
• Kubernetes
• PagerDuty
• PowerShell
• Prometheus
• Puppet
• Python
• Splunk
• Terraform
• microservices
• Fine-tuning

• Practical experience managing large-scale Kubernetes clusters; Kubernetes certifications are a strong bonus
• Hands-on familiarity with the Grafana Observability Suite, including Loki, Mimir, and Tempo
• Background administering or developing with monitoring and automation tools such as Splunk, Datadog, PagerDuty, or Rundeck
• Experience with configuration management platforms such as Ansible, Puppet, or Chef
• Professional cloud DevOps certifications, such as AWS Certified DevOps Engineer, Google Cloud Professional DevOps Engineer, or similar credentials
• Proficiency in at least one programming language, such as Python, Go, Java, or C#, and scripting skills in Bash or PowerShell
• Solid understanding of cloud platforms such as AWS and core services including EC2, ECS, Lambda, and DynamoDB, particularly their reliability constraints
• Practical experience with infrastructure-as-code tools such as CloudFormation or Terraform
• In-depth knowledge of CI/CD principles and hands-on experience with tools such as Jenkins, GitLab CI/CD, or CircleCI
• Strong understanding of containerization, including Docker and Kubernetes, and microservices architecture
• Skills using observability and monitoring tools such as Prometheus, Grafana, the ELK stack, or AWS CloudWatch
• Excellent analytical and troubleshooting abilities, particularly in complex distributed systems
• Proven experience handling incident management and conducting blameless postmortems, including leading cross-functional teams through resolution and communication during critical outages

We deliver enterprise software solutions across cloud and on-premises environments, helping organisations improve customer experiences, maintain regulatory compliance, and fight fraud. Businesses worldwide rely on us for seamless, intelligent customer interactions. We offer life insurance at four times annual salary, private medical insurance, a bonus scheme, an employee assistance programme, an online GP assistance portal, and hybrid working with three days from home. Spectrum IT Recruitment (South) Limited is acting as an employment agency for this vacancy.