ServiceNow Technical Implementation Specialist

• Design, develop and implement ServiceNow solutions across CSM, FSM, ITSM, ITOM, ITAM and HRSD.
• Build and customise ServiceNow workflows to improve customer and employee experiences.
• Configure and enhance Next Experience UI, UI Builder and Service Portal to create intuitive, user-friendly interfaces.
• Develop role-based dashboards, portals and tailored workflows to meet client requirements.
• Integrate ServiceNow with third-party systems, including CRM, HR and eCommerce platforms, using REST/SOAP APIs and IntegrationHub.
• Support data migration, platform optimisation and data integrity across ServiceNow applications.
• Work with ServiceNow technologies, including Workflow Data Fabric and RaptorDB.
• Collaborate with technical and business teams to translate requirements into effective ServiceNow solutions.
• Troubleshoot complex technical challenges and deliver innovative solutions.

• Proven hands-on experience developing and implementing solutions on the ServiceNow platform.
• Strong experience in one or more ServiceNow modules, including CSM, FSM, ITSM, SPM, ITAM or HRSD.
• Proficiency in JavaScript, HTML, CSS, Glide API and Flow Designer.
• Experience using UI Builder, Service Portal and Next Experience UI.
• Strong integration experience using REST/SOAP APIs and IntegrationHub.
• Understanding of customer journeys, employee workflows and business process optimisation.
• Excellent problem-solving, communication and stakeholder management skills.
• Ability to work collaboratively with technical teams and business stakeholders.

• Competitive salary and comprehensive benefits package.
• Flexible working opportunities.
• Exposure to large-scale ServiceNow transformation projects with leading organisations.
• Excellent career progression within an established global consultancy.
• Access to professional development, training and certification opportunities.
• Supportive, collaborative working environment with a strong focus on employee wellbeing.
• Opportunity to work with the latest ServiceNow technologies and innovations.

Security Clearance Requirements Applicants must be eligible to obtain UK Security Check (SC) clearance. This will normally require a minimum of five years’ continuous UK residency, alongside other security requirements. Some client projects may have additional nationality restrictions.

Please note: Visa sponsorship is not available for this position. Interested? If you’re a ServiceNow professional looking for your next challenge and want to work on exciting transformation projects with a leading global consultancy, we’d love to hear from you.

Linking Humans is working with a leading global technology consultancy that is looking for an experienced ServiceNow Implementation Specialist to join its growing UK team.

This is a fantastic opportunity to work on exciting ServiceNow transformation projects, designing, developing and implementing solutions that improve customer, employee and technology experiences.

You’ll work with a variety of clients, using the latest ServiceNow capabilities to build seamless workflows, enhance user experiences and deliver real business value.