Senior Systems Administrator

As a member of the Infrastructure & Operations team, the Senior Systems Administrator provides lifecycle management of infrastructure services including planning, engineering, and support. This is a highly cross-functional role ideal for an engineer who thrives outside of narrow silos and enjoys taking ownership across the entire technology stack-from on-premise compute and storage to cloud and containerized environments. You’ll engage with business unit leaders and Information Technology teams to collaborate on solutions that drive our operational success. Responsibilities:

• Administers and provides overall support and maintenance of infrastructure systems and network connectivity for all systems.
• Evaluates system performance on a daily basis to ensure adequate response times for production applications.
• Establishes and documents procedures to ensure data integrity including system fail-over and backup/recovery.
• Manages backup and recovery including data retention and reporting
• Conducts routine hardware and software audits of servers for compliance with established standards, policies, configuration guidelines, and procedures.
• Provides recommendations to management on changes, upgrades, and new hardware as required.
• Provides support to vendors and application teams as necessary.
• Maintains current operating systems and patch versions that comply with vendor and company requirements.
• Coordinates hardware repairs with appropriate vendors on supported platforms as necessary.
• Performs research and development on new products, technologies, and operating systems as required.
• Participates in established ITIL activities, including Change Management, Release Management, Incident Management, and Problem Management.
• Participates in the on-call rotation, providing off-hours support as required to perform necessary job functions and ensure service delivery.
• Remain current on emerging technologies and their potential application in our technology ecosystem.
• Performs other duties and responsibilities as required by the role and determined by management

Systems Administration/Management, Information Technology & Information Systems, Systems Administration/Management, Cross-Functional, System Lifecycle, Cloud Storage, Network Connectivity, Systems Maintenance, Data Quality, Failover, * BA/BS degree strongly preferred, will consider comparable work experience

• 5+ years of progressive, cross-domain Infrastructure experience with a strong foundation in Linux and Windows server administration
• Proven ability to manage a diverse infrastructure stack, including hands-on experience with:
• SolarWinds or other infrastructure monitoring platforms
• Ansible, such as creating playbooks and maintaining an AWX environment
• Experience with cloud providers such as Azure, AWS, Google Cloud, OCI or other hyperscaler.
• Datacenter equipment such as blade servers, SANs, and storage networking
• Experience with load balancers such as Citrix NetScaler or F5
• Experience with RedHat Openshift or other containerization technologies like Docker and Kubernetes
• Scripting proficiency in Bash, Python, or PowerShell

Great to Have:

• Familiarity with infrastructure-as-code (IaC) tools like Terraform.
• Experience working with CI/CD pipelines with services such as GitHub or GitLab
• Experience with Puppet, such as creating modules and developing tests
• Experience with enterprise collaboration tools such as Google Workspace and Microsoft 365

Essential Skills:

• Excellent analytical, troubleshooting, and problem-solving skills
• Outstanding communication and interpersonal skills, including the ability to clearly and concisely explain technology solutions in business terms.
• Knowledge of networking fundamentals, security best practices, and system hardening techniques.
• A “generalist” mindset with the ability to troubleshoot and take end-to-end ownership of projects across multiple
• infrastructure domains (compute, network, storage, cloud).
• Learns quickly and makes steady progress without the need for constant significant feedback from more senior team members.
• Effective team member on concurrent tasks/projects.
• Good coaching skills
• Excellent people skills.
• Attention to service excellence and detail.

Certifications Desired:

• Red Hat: RHCSA, RHCE, or equivalent
• Microsoft: MCSA, MCSE, or Azure equivalent
• Cloud/Infrastructure: AWS, Azure, GCP, or ITIL certifications