Operations Expert (multiple positions available)

SAP America, Inc. seeks an Operations Expert (multiple positions available) at our Newtown Square, PA location to lead complex and cross-departmental/cross-unit projects. Expectations and Tasks: Provides leadership and team development, coaching, and facilitation; ensures the alignment of team priorities with broader best-run projects and programs in alignment with unit/SAP-strategy and initiatives. May be the in-house expert on business topics or specific technologies. Works on business issues or advanced complex technical projects requiring state of the art technical, industry or business knowledge and concepts. Directs the design, planning, and implementation of (business) development/change programs, policies, processes, standards and procedures or technologies. Approves change management initiatives and suggests enhancements to existing programs. Provide neutral & holistic view on organization/unit/area. Link unit/area specific goals and execution plans with the rest of the organization and overall company goals. Establish (co-) operational model within business unit in close alignment with internal and external stakeholders. Drive cross-unit initiatives in cooperation with other stakeholders. Act as trusted advisor in community, actively applying expert knowledge. Develops concepts and processes for continuous improvements of operational procedure, tools, processes, and content. Conducts assessments and reviews to actively contribute to improvement on process performance. Act as trusted advisor in community, actively applying PM expert knowledge. Inbound and outbound communication on senior management level. Supports senior management in monitoring and evaluation of KPIs. Guides tasks and processes of other team members. Acts as role model for team members from Associate to Expert level: gives feedback on skill development and training. Takes Team Lead Role from time to time., About SAP With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives. As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Compensation Range Transparency SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits . AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Company DescriptionWe help the world run better At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging - but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Education and Occupational Experience: Bachelor’s degree or foreign equivalent in Business, Finance, or a related field of study and seven (7) years of experience in the job offered or related occupation. Employer will accept a combination of education and experience as equivalent to a Bachelor’s degree. Alternatively, a Master’s degree or foreign equivalent in Business, Finance, or a related field of study and five (5) years of experience in the job offered or related occupation. Qualifications/Skills and Competencies Experience: Experience must include five (5) years involving each of the following:

• Cross-functional expertise with End to End Process knowledge;
• Transactional Expert Support specialized in consumption/private cloud-based business models and systems;
• Order to Invoice Process design and documentation; and

• Drive simplification & standardization. Experience must involve two (2) years in the following:

• Finance & Administration processes, including expertise in Revenue Recognition (IFRS15 rules), Private Cloud delivery/fulfillment, Pricing rules, Cash Collections, Reporting, and Controlling;
• Collaborative design of automated systems for diverse environments, adept at managing processes through ERP systems with custom enhancements based on a consumption model, and skilled in project management using agile methodology; and
• Go-to expert in configuring internal program tools and archetypes for both ad-hoc initiatives and on-demand projects that need to connect the dots between company demands and commercial infrastructure.

$141,525-$240,380 per year

• Industry

At SAP, we’re not just shaping the future, we’re creating it with a collaborative spirit, a drive for high performance, and a commitment to continuous learning. SAP’s purpose is to help the world run better and improve people’s lives with sustainability at the core. Our integrated applications connect all parts of a business into an intelligent suite on a fully digital platform. With the largest cloud portfolio on the market, world-class benefits, and recognition for your individual contributions, we’re here to empower you to bring out your best.