NOC Technician - Melville NY, Rochester NY or Doral FL

Alois LLC
Rochester, NY, United States
6 days ago
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Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Working hours
Shift work

Tech stack

Border Gateway Protocol Synchronous Optical Networking Cisco Routers Wavelength-Division Multiplexing IPv6 Subnetting Junos Routing Juniper Cisco

Job description

  • The NOC Technician will be responsible for monitoring network events, initiate incident, perform high level triage and manage escalations and notifications in a 24 by 7 environment.
  • The position will require direct communication with customers as necessary and work closely with Tier2 organization.
  • The NOC technician is expected to be able to diagnose hardware, software and system issues.

Requirements

  • High School Diploma or equivalent experience., * 1-2 years’ work experience in telecommunications or similar fields.
  • Understanding of standard concepts, practices, and procedures within the telecommunications field.
  • Experience and understanding of some or all of the following areas: SONET, IP subnetting and layer 2/3 routing, DWDM, dark fiber services.
  • Experience with some or all of the following equipment platforms: Ciena Optical platforms, Cisco Optical platforms, Infinera, Juniper MX and EX series, MRV switches, Cisco routers and switches.
  • Understanding of NMS and EMS systems to navigate and troubleshoot efficiently.
  • Experience with Layer2/3, BGP, IPv6 and/or JUNOS a plus.

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