Solution Engineer - SLG

Cloud for Good is seeking a Senior Solution Engineer - State & Local Government to partner with our Sales team across complex Salesforce professional services opportunities.

This is a senior, customer-facing pre-sales role for someone who combines Salesforce delivery experience, consultative solutioning, State & Local Government expertise, executive presence, and experience with RFP-driven pursuits.

The Senior Solution Engineer will support the full pre-sales lifecycle, including qualification, discovery, solution strategy, demonstrations, scoping and estimating, RFP pursuits, presentations, and delivery handoff. The role requires someone who can move comfortably between executive business conversations and technical solution discussions while ensuring what we propose is practical and deliverable., * Partner with Account Executives to qualify opportunities and shape deal and solution strategy.

• Lead discovery sessions and workshops to understand customer goals, business processes, technical requirements, risks, and desired outcomes.
• Translate customer needs into clear Salesforce solution and implementation approaches.
• Act as a trusted advisor by bringing a point of view, challenging assumptions, and helping customers evaluate options and make decisions.
• Lead presentations, workshops, demos, and POCs for technical, business, and C-level audiences.
• Develop implementation scope, estimates, staffing models, timelines, assumptions, dependencies, and risks.
• Support State & Local Government RFPs, RFIs, RFQs, oral presentations, clarifications, and BAFOs by shaping the solution, implementation approach, estimates, and demos.
• Evaluate key architecture considerations including integrations, data migration, security, automation, and scalability.
• Orchestrate the right resources across Delivery, Architecture, Data, Integration, AI, and other specialist teams.
• Partner closely with Delivery to ensure proposed solutions are realistic, executable, and handed off effectively.
• Build strong relationships with Salesforce Account Executives, Solution Engineers, and Public Sector teams on joint pursuits.
• Help develop repeatable SLG demos, use cases, and solution patterns., Cloud for Good is a client-service organization, and as a member of our fully remote team, there are a few non-negotiables that enable collaboration, professionalism, and exceptional client outcomes. We succeed when our teams work in partnership with clients, communicate proactively, and uphold the standards that make Cloud for Good a trusted partner.
• Travel Requirements
• All roles at Cloud for Good include a travel component. Business travel-both domestic and international-may be required based on project and client needs. The amount of travel will vary by role but is generally expected to be up to 20% annually. Travel is considered an essential part of this position and supports effective client engagement, collaboration, and company representation.
• Work Environment
• Cloud for Good is a fully remote company. Team members are expected to maintain a professional, distraction-free workspace that is camera-ready for video meetings. Collaboration takes place across Zoom, Office 365, Salesforce, and Slack during standard business hours (9:00 a.m. - 5:00 p.m. in your local time zone).
• Client Time Zone Alignment
• As a team member, you may be required to adjust your work hours to align with your key client’s time zone to support effective communication, collaboration, and project delivery. Flexibility and coordination with your Project Lead (Services) will help ensure success in this client-facing role., + Our commitment to non-discrimination applies across every location in which our company operates, and it encompasses all aspects of employment.
• Cloud for Good strongly encourages individuals from diverse backgrounds and identities to apply. Our commitment to diversity not only strengthens our workplace culture but also drives better outcomes for our clients.
• We value inclusivity and want applicants who may require special assistance or accommodation during the interview process to know we’re here to assist you.
• Use of AI in Interviewing
• At Cloud for Good, we believe in conducting interviews that are fair, equitable, and designed to evaluate candidates based on their qualifications and experience, with the organization. To ensure that all candidates are given an equal opportunity to demonstrate their abilities, we prohibit the use of AI or any other type of machine learning tools during the interview process.
• Candidates are expected to participate in the interview process remotely using video conferencing. Any attempt to use AI or similar technology to respond to interview questions, analyze or provide feedback on the interview process, or perform any other interview-related tasks is strictly prohibited and will be considered a violation of our policy and may result in disqualification from the interview process.
• We understand that some candidates may have disabilities or other circumstances that require accommodation during the interview process. In such cases, we will make reasonable accommodations to enable candidates to participate in the interview process to the best of their ability. However, we do not permit the use of AI or similar technology as a substitute for direct participation in the interview.

• 8+ years of Salesforce ecosystem experience across consulting, professional services, solution architecture, delivery leadership, or solution engineering.
• Hands-on Salesforce implementation and delivery experience
• Experience supporting complex public-sector RFPs, RFIs, RFQs, oral presentations, or government procurement processes.
• Experience leading discovery, solution design, implementation planning, professional services scoping, and estimation.
• Strong understanding of Salesforce architecture, including integrations, APIs, data migration, security, and implementation tradeoffs.
• Demonstrated ability to present to and influence C-level executives, senior business leaders, and technical stakeholders.
• Strong facilitation, storytelling, and demonstration skills.
• Experience developing or validating estimates, staffing models, timelines, assumptions, dependencies, and risks.
• Ability to navigate ambiguity, build consensus, and challenge customers or internal teams constructively.
• Familiarity with common SLG use cases such as licensing, permitting and inspections, 311/constituent services, grants, case management.

Preferred Qualifications

• Experience with Salesforce Public Sector Solutions, Service Cloud, Experience Cloud, GovCloud, or related Salesforce products.
• Relevant Salesforce architecture, consultant, or Public Sector certifications.
• Experience in Nonprofit or Education where use cases overlap with grants, programs, fundraising, or constituent services.

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