Role details

Contract type

Contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Working hours

Regular working hours

Job source

www.dice.com

Tech stack

Cloud Computing Continuous Integration Data Structures Scrum Methodology Requirements Management Salesforce.Com Systems Architecture Systems Integration Enterprise Data Management

Job description

1. Product Strategy & Roadmap

• Understand and execute the defined CRM product strategy.
• Support roadmap development through analysis, estimation, and sizing.
• Maintain sprint-level roadmaps aligned with broader product objectives.
• Prioritize backlog items based on business value and strategic direction.

1. Backlog Management & Requirements

• Own and maintain a well-organized, prioritized product backlog.
• Develop detailed business requirements, user stories, and acceptance criteria.
• Collaborate with Product Leads to refine stories before sprint planning.
• Ensure requirements address business needs, technical constraints, and compliance standards.

1. Agile Delivery & Accountability

• Own sprint-level delivery outcomes and quality.
• Manage end-to-end delivery across multiple concurrent initiatives.
• Identify and manage project risks, issues, and dependencies.
• Prepare sprint reports, delivery metrics, and stakeholder updates.

1. Stakeholder Management

• Manage relationships with business and technology stakeholders.
• Act as the primary contact for requirement clarification and delivery updates.
• Collaborate with operational SMEs to ensure solutions meet business needs.
• Coordinate UAT, training, and change management activities.

1. Data, Platform & Compliance

• Ensure adherence to enterprise data and platform standards.
• Identify data quality issues and communicate findings.
• Incorporate risk controls and compliance requirements into user stories.
• Ensure solutions align with enterprise architecture and governance standards.

1. Leadership & Mentoring

• Mentor and guide Product Leads in requirements gathering and backlog management.
• Provide process and technical guidance to junior team members.
• Promote accountability, collaboration, and continuous improvement.

Requirements

• 5+ years of experience in Product Management, Business Analysis, Delivery Management, or related technology roles.
• Hands-on experience with CRM platforms; Salesforce CRM experience is mandatory.
• Proven experience managing product backlogs in Agile/Scrum environments.
• Strong knowledge of user stories, acceptance criteria, and requirements documentation.
• Experience managing business and technology stakeholders.
• Understanding of data structures, integrations, and system architecture.
• Strong analytical, communication, and problem-solving skills.
• Ability to manage multiple priorities and concurrent projects.
• Experience with risk, controls, and compliance in banking or financial services environments.
• Bachelor’s degree in Business, Technology, Finance, or equivalent professional experience.
• Salesforce Financial Services Cloud (FSC) experience.
• Knowledge of Person Accounts, Financial Accounts, and Household structures.
• Familiarity with Action Plans, Referrals, and Relationship Groups.
• Banking, wealth management, capital markets, or insurance industry experience.
• Knowledge of BSA/AML, KYC, and Regulation E requirements.
• Experience supporting relationship banking, commercial lending, treasury, or wealth management.
• Salesforce platform governance, including permission sets, profiles, sandboxes, change sets, and CI/CD.
• Experience mentoring Product Leads, Business Analysts, or junior Product Owners.
• Salesforce certifications such as:
• Salesforce Certified Administrator
• Salesforce Platform App Builder
• Salesforce Certified Business Analyst

Apply for this position

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Apply on www.dice.com

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