Application Engineer

This hands-on Application/Process Engineer role focuses on developing PCB rework and repair solutions in close collaboration with customers. You will demonstrate advanced capital equipment, install systems at customer sites, and provide comprehensive training and support. The position offers a strong mix of technical problem-solving, customer interaction, travel, and practical equipment work, rather than a traditional desk-based engineering role., * Collaborate directly with customers to develop PCB rework and repair solutions tailored to their applications and production needs.

• Demonstrate advanced PCB rework and repair equipment to customers, clearly explaining capabilities, features, and best practices.
• Install capital equipment at customer sites, including assembling, configuring, and validating proper operation of systems.
• Train customer personnel on equipment operation, maintenance, and troubleshooting to ensure successful adoption and ongoing performance.
• Perform hands-on troubleshooting of mechanical and electrical equipment, diagnosing issues and implementing effective corrective actions.
• Support PCB and electronics manufacturing processes by applying knowledge of soldering, desoldering, and surface-mount rework techniques.
• Manage multiple customer and application projects simultaneously, balancing travel, onsite work, and follow-up support activities.
• Collaborate closely with internal engineering teams, customers, and vendors to address technical issues and improve equipment applications.
• Use tools such as SolidWorks and other engineering resources to support equipment setups, process optimization, and application development.
• Provide ongoing customer support, including responding to technical inquiries, offering process recommendations, and ensuring customer satisfaction.
• Document installations, training sessions, troubleshooting steps, and application solutions to support continuous improvement and knowledge sharing.

Seymour, CT*On-Site

Soldering Visionary Leadership Management Innovation Communication Team Oriented Problem Solving Computer Science Customer Support Equipment Repair Technical Acumen SolidWorks (CAD) Technical Issues Process Engineering Equipment Operation Process Optimization Electrical Equipment Demonstration Skills Printed Circuit Board Manufacturing Processes Field Service Management Surface-Mount Technology Electronics Manufacturing Engineering Design Process Balancing (Ledger/Billing) Continuous Improvement Process Troubleshooting (Problem Solving), * Strong mechanical and technical aptitude, with comfort assembling, installing, operating, and troubleshooting equipment.

• Hands-on troubleshooting ability with mechanical and electrical equipment.
• Experience in PCB or electronics manufacturing environments.
• Soldering and desoldering experience, including work with surface-mount components and rework/repair equipment.
• Experience installing or assembling capital equipment.
• Customer-facing communication skills, with the ability to demonstrate equipment and train customers effectively.
• Ability to manage multiple customer and application projects simultaneously.
• Willingness to travel approximately 50% throughout North America, with some international travel.
• Ability to commute to and work onsite in Seymour, CT.
• US citizenship.
• Associates or Bachelors degree in Mechanical, Electrical, Process, Computer Science, or a related discipline.

Additional Skills & Qualifications

• Experience with PCB manufacturing processes and equipment.
• Experience with surface-mount rework and repair equipment.
• Project management experience supporting multiple concurrent customer engagements.
• Electrical troubleshooting experience in a manufacturing or capital equipment environment.
• Experience with SolidWorks or similar CAD tools to support equipment and application work.
• Prior experience providing customer support or field service for technical equipment., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.