Salesforce Product Manager

The Salesforce Product Manager is responsible for leading the strategy, development, and optimization of Salesforce-based solutions. This role bridges business needs with technical capabilities, ensuring the Salesforce platform delivers maximum value to users and aligns with organizational goals., * Product Strategy & Vision

• Define and maintain the product vision and strategy aligned with business objectives.
• Develop and manage the product roadmap, prioritizing features based on customer value and business impact.
• Conduct market and competitive analysis to inform product direction.
• Stakeholder Collaboration
• Act as a liaison between business users and technical teams.
• Build strategic partnerships across departments (Sales, Marketing, Finance, etc.).
• Gather and analyze feedback from users, stakeholders, and customers to refine product features.
• Product Development & Lifecycle Management
• Translate business requirements into technical specifications and user stories.
• Oversee the full product lifecycle: ideation, development, launch, maintenance, and retirement.
• Collaborate with developers, designers, and QA teams to ensure timely and quality delivery.
• Platform Management
• Manage Salesforce configurations including roles, permissions, workflows, dashboards, and reports.
• Stay updated on new Salesforce features and recommend enhancements.
• Ensure compliance with industry regulations and internal policies.
• Performance Monitoring & Optimization
• Define and track KPIs such as customer satisfaction, adoption rates, conversion rates, and sales cycle time.
• Use data analytics to assess product performance and identify improvement opportunities.
• Conduct training and provide support to internal teams on Salesforce usage.

• Bachelor’s degree in computer science, Business, Information Systems, or related field.
• 3-5+ years of experience in product management, preferably with Salesforce.
• Strong understanding of Salesforce CRM, including Apex, Visualforce, and SOQL.
• Experience with Agile methodologies and tools like Jira or Trello.
• Salesforce certifications (Administrator, Platform Developer, or Technical Architect) are a plus., * Strategic thinking and business acumen.
• Excellent communication and stakeholder management.
• Analytical mindset with problem-solving capabilities.
• Time management and multitasking.
• Empathy and user-centric design thinking.