Software Engineer

• Design and implement scalable solutions within Gainsight NXT and CRM platforms (Salesforce/Dynamics), including configuration of rules, workflows, dashboards, and data models.
• Build and maintain integrations across Microsoft Dynamics, Azure, Databricks, SnapLogic, and middleware platforms to ensure seamless data flow and automation.
• Develop data models, pipelines, and transformations that support customer health scoring, lifecycle management, and predictive analytics.
• Collaborate with architects and product managers to prototype and deploy AI-driven features such as sentiment analysis, escalation triggers, and predictive insights.
• Ensure solutions are secure, reliable, and performant, following enterprise standards for data governance, testing, and monitoring.
• Partner with Business Systems Analysts, Product Owners, and Scrum Teams to translate requirements into technical deliverables.
• Research and adopt new technologies, frameworks, and practices that improve development efficiency and system scalability.

Skills:

• Gainsight.
• Salesforce.
• Dynamics.
• Integration Development.
• Snaplogic.
• Middleware.
• APIs.
• SQL.
• Data engineering.
• Azure cloud.
• Python.
• Java.
• C#.
• Databricks.
• Spark.
• React.
• Angular.
• Javascript.
• AI.
• ML.

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 5+ years of professional software development experience in enterprise or SaaS environments.
• Strong skills in SQL, Python, Java, or C# for backend/data engineering.
• Experience with Gainsight NXT configuration is highly desirable; alternatively, Salesforce or Microsoft Dynamics configuration experience is strongly valued.
• Experience developing integrations with CRM platforms and middleware/iPaaS (SnapLogic or equivalent).
• Proficiency with cloud platforms (Microsoft Azure preferred) and distributed data systems (Databricks, Spark).
• Experience with frontend/UI frameworks (JavaScript, React, Angular, or equivalent) and building data-driven dashboards.
• Familiarity with REST APIs, event-driven architectures, and microservices.
• Strong problem-solving, debugging, and performance optimization skills.
• Interest or experience in AI/ML solutions for enterprise workflows.

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.