Staff Software Engineer - Builder Platform

• Own the strategy, architecture, and operation of our Agent Platform for deploying, running, evaluating, governing, and improving agents and agentic workflows, setting direction and ensuring reliability and scalability.
• Architect the AI Infrastructure that agents depend on: LLM and MCP gateways with guardrails, fallback, usage and cost controls, and model rollout policies.
• Design, build, and operate agents and workflows that carry engineering work from issue to production and business work from trigger to outcome, scaling them across teams and use cases.
• Lead the development and evolution of our Developer Infrastructure (Source Control and CI) and the developer tools that improve builder flow and reduce friction across the company.
• Partner closely with stakeholders across Engineering, Product, Sales, and G&A to identify high-impact opportunities where AI can accelerate work and improve outcomes.
• Define best practices for agents and agentic tooling, build the enablement materials and paved roads behind them, and proactively drive adoption across the organization.
• Establish and drive measurement and feedback loops (usage, reliability, and cost) to quantify the productivity the platform unlocks, inform prioritization, and shape the roadmap.
• Lead our work as customer zero: turn what we learn into validated requirements for Temporal Cloud, the SDKs, and our Agent Harness, own the feedback loop with product leadership, and drive our contribution to an open-source reference architecture that customer platform teams can adopt.
• Mentor and support engineers on the team, raising the bar on technical design, execution, and use of agents and agentic tooling.
• Participate in on-call rotation, while identifying and driving improvements that reduce operational burden and improve the internal user experience., * Strong software engineering fundamentals and a track record of leading the design, delivery, and operation of production-quality internal platforms or developer tooling.

• Experience leveraging modern agentic coding tools such as Codex and Claude Code, including defining best practices and driving adoption across teams.
• Proficiency in one or more programming languages commonly used at Temporal, such as Go, TypeScript/JavaScript, Python, or Java, with the ability to make pragmatic, high-leverage technical decisions.
• Experience architecting and scaling workflow automation or internal tools (CLI tools, services, GitHub automation, cloud automation, or similar) used across teams or the organization.
• Strong judgment about when to standardize versus when to enable flexibility, and how to remove friction without compromising reliability, security, or long-term maintainability.
• Comfort leading cross-functional collaboration, including partnering with non-traditional developers and translating ambiguous needs into scalable, well-adopted solutions.
• Ability to use data and qualitative feedback together to define success metrics, prioritize effectively, and measure impact.
• Clear written communication, including documentation that enables self-service and scales knowledge across teams.

Nice to Haves

• Experience building internal agents and operating an agent platform.
• Experience building and operating Temporal applications.

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