Learning & Event Technology Specialist II

Kforce has a client that is seeking a Learning & Event Technology Specialist II in Boston, MA. This position may entail working occasional and/or scheduled evenings, weekend and/or holiday hours and being on call, as needed.

Overview:

• Serve on multiple service, platform, or project teams in a variety of roles such as Subject Matter Expert or Technical Lead, in support of established and emerging educational technology systems and services
• Act as an Application Administrator or Backup for a service
• Responsible for advising management on emerging technology set ups, testing and verification of the solutions and new installations
• Operate, install, maintain, repair, troubleshoot and provide advanced level support for a wide variety of established and emerging media, computer and classroom technology systems and services

Essential Functions:

• Provide advanced technical support, field service, installation, troubleshooting, repair, and maintenance for classroom, meeting, and event technology; Support AV control and switching equipment, projection systems, displays, PC/Mac hardware and software, unified communications, lecture capture, video streaming, webcasting, digital signage, LMS platforms, and video production equipment
• Participate in technology and operational projects involving AV systems, lecture capture, video streaming, digital signage, and emerging technologies. Serve as a Subject Matter Expert, Technical Lead, or Client Lead as needed; Collaborate with technical teams on system design, upgrades, installations, and PC/Mac configurations
• Evaluate and test new technologies and recommend solutions for adoption; Create and maintain technical documentation, training materials, standard operating procedures, system updates, client-facing resources
• Develop and deliver training for clients, technical staff, and student employees on educational, presentation, and AV technologies

• To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
• Relevant education and/or training will be considered a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce’s sole discretion unless and until paid and may be modified in its discretion consistent with the law.

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