Salesforce Functional Consultant

We are seeking an experienced Salesforce Functional Consultant with strong expertise in Consumer Goods Cloud (CG Cloud) to drive end-to-end functional delivery across retail execution and field sales processes. The ideal candidate will bring deep domain knowledge in the CPG (Consumer Packaged Goods) industry and hands-on experience in translating business needs into scalable Salesforce solutions., 6+ years of Salesforce functional consulting or delivery experience.

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2+ years of hands-on experience with Consumer Goods Cloud.

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Strong understanding of CPG retail execution processes (route-to-market, merchandising, KPI scoring, compliance).

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Hands-on configuration experience within Salesforce CG Cloud capabilities.

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Solid experience in Agile methodologies, including user story creation and backlog management.

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Proven ability to lead stakeholder workshops and discovery sessions.

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Strong analytical skills with the ability to convert business needs into functional solutions.

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Familiarity with Salesforce data model, especially around retail execution and field sales.

Lead functional delivery for Salesforce solutions with a focus on Consumer Goods Cloud capabilities.

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Collaborate with business stakeholders to gather requirements, conduct discovery sessions, and lead workshops.

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Translate business requirements into functional designs, user stories, and Salesforce configurations.

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Configure and implement core CG Cloud features including: Visit Plans, Action Plans, Task Templates, Surveys & Assessment Tasks.

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Drive Agile processes, including backlog management, sprint planning, and user story refinement.

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Support retail execution processes such as route-to-market, perfect store, merchandising, KPI tracking, and compliance.

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Document business processes, functional specifications, and end-to-end use cases.

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Collaborate closely with technical teams to ensure solution feasibility and architectural alignment.

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Support UAT, regression testing, and release readiness activities.

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Provide functional guidance and ensure high-quality solution delivery.

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