Category Manager, IT Services

The Technology Procurement Category Manager, IT Services supports the development and execution of sourcing strategies across IT managed services, staff augmentation, and systems integration/consulting services. This position works closely with IT delivery leads and business stakeholders to support sourcing initiatives, manage supplier relationships, and deliver measurable value within the IT Services category.

This role executes category strategy and supplier negotiations under the direction of the Category Director, escalating deals or decisions that exceed standard delegation of authority thresholds.

This role supports category management across the following sub-categories:

• IT Managed Services (application support and infrastructure managed services)

• IT Staff Augmentation & Contingent Labor

• Systems Integration & Implementation Services, Strategy & Planning

• Support development of category strategies for IT Services, aligned with JLL’s overall business strategy and technology roadmap.

• Maintain internal demand plans across assigned sub-categories, identifying consolidation and rate optimization opportunities.

• Partner with IT delivery leads and business stakeholders to ensure sourcing activity reflects regional requirements.

• Identify sourcing opportunities within assigned sub-categories and escalate strategic recommendations to the Category Director.

Supplier & Market Management

• Maintain relationships with key IT services suppliers and staffing partners within assigned sub-categories.

• Support supply base rationalization efforts and help maintain the category’s strategic supplier framework.

• Conduct supplier performance reviews and maintain scorecards, tracking compliance with contractual obligations and service levels.

• Track market trends, labor rate benchmarks, and commercial models to inform sourcing recommendations.

Execution & Delivery

• Lead procurement events for assigned sub-categories including RFP development, bid management, commercial evaluation, and contract execution.

• Support delivery of financial targets including cost savings, cost avoidance, and value-add outcomes.

• Maintain the category project calendar for assigned sub-categories, ensuring timely execution of sourcing events and renewals.

• Prepare contract documents and recommendations in line with JLL’s Delegation of Authority.

Governance & Reporting

• Maintain an accurate savings tracker for assigned sub-categories, providing visibility of value delivered to internal stakeholders.

• Support adoption of sourcing tools, process improvements, and best practice within the category.

• Ensure sourcing activity complies with JLL procurement policies, ethical standards, and governance frameworks., For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

• Minimum 5 years of strategic sourcing experience, with meaningful experience in IT services, staffing, or systems integration categories.

• Experience supporting category strategies across multiple regions or business units.

• Proven ability to manage procurement projects from strategy through execution with moderate oversight.

• Solid commercial acumen with experience in contract negotiation, rate card analysis, and supplier performance management.

• Demonstrated success adopting AI to accelerate and enhance job functions.

• Ability to build effective working relationships with technology and business stakeholders.

• Experience working with cross-functional teams across procurement, IT, finance, and operations.

• Bachelor’s degree (BA/BS) in a relevant field such as Business, Supply Chain, Information Technology, or related discipline.

Preferred Qualifications

• Familiarity with major IT services and staff augmentation providers and their commercial models.

• Working knowledge of labor rate benchmarking and statement-of-work structuring.

• Experience with systems integration or IT consulting engagement sourcing.

• CPSM, CIPS, or equivalent procurement certification (or working toward one).

• Experience in corporate real estate, facilities management, or professional services environments.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

105,000.00 - 115,000.00 parental leave, paid time off, 401(k) United States, North Carolina, Charlotte Nov 03, 2026, JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward., Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.