REQT: Direct Client: Senior Dynamics 365 / Power Platform Architect-Developer @ Lansing, MI - Hybrid - Only Locals.

Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate

• Microsoft Certified: Azure Administrator Associate (AZ-104)

• ITIL Foundation Certification

Please note: This is a hybrid position. Resource will serve as both a Dynamics Architect and a developer.

This employee provides application development/integration services to the Department of Technology, Management and Budget supporting Michigan Department of Civil Rights (MDCR), Michigan Civil Service Commission (MCSC)and Michigan Department of Lifelong Education, Advancement, and Potential (MiLEAP). They will be responsible for the design, maintenance, development, and enhancement of the agency applications. Project assignments and activity will be executed within the framework of the State of Michigan System Engineering Methodology (SEM). These assignments will provide for the development, testing and deployment of application releases, updates and modifications.

This position is responsible for providing advanced technical support for Dynamics 365 Platforms.

As a Programmer Analyst, they will both perform and leading the team with project tasks, including but not limited to, gathering requirements, planning, analyzing, designing, testing, implementation, documentation and the maintenance of Dynamics 365 and Power Platform Implementations.

We are seeking candidates who do not require visa sponsorship, are eligible to work on a W2.

Interviews: MS Teams video interview with camera ON. 2nd round may be held in-person. Candidates MUST be available for an in-person interview.

Hybrid: Resource will be working a hybrid schedule. Will need to be onsite from day 1, two days a week. (Mon/Tues onsite)

Local candidates ONLY (must be located within 100 miles of Lansing, MI at time of submission).

Top Skill & Years of Experience Required:

• MS Dynamics, MS Azure, and Application Support - 5+ years of extensive experience

• Power Apps, Power Portal, and Power Pages - 5+ years of hands-on experience

• Infrastructure, Network, and Application Support - 5+ years of experience

• Technical Customer Service Analyst - 5+ years of experience, * 5+ years of working experience with Dynamics 365 and Power Platform Implementations
• Architect Experience 3+ years
• Power Platform Solutions, particularly Power Automate and Power Pages. 5+ years
• Microsoft Azure platform experience
• Azure DevOps 5+ years
• Data Architecture Experience- 3+ years
• Infrastructure/Network and Application Support - 5+ years
• Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems
• CICD/Release Management - Define, communicate, and manage technical change management (e.g., release) processes for all Dynamics 365 related technology efforts
• Identification of risks and issues from a technical perspective.
• Azure Communications
• API’s
• Abilities to prepare detailed written instructions and documentation.
• Abilities to effectively make oral and written reports and presentations and prepare clear and concise documentation.
• Experience in performing analysis and requirements gathering with customers.
• An ability to resolve complex problems in a timely manner and seeks optimum solutions.
• Ability to communicate technical terminology at a level appropriate to the audience.
• Effective at creating highly complex assignments in a high stress work environment.
• Ability to troubleshoot application issues under pressure.
• Technical Customer Service Analyst - 5+ years
• Extensive experience with MS Dynamics, MS Azure, and Application Support - 5+ years