Data Center Operations Engineer

This is a hands-on technical role focused on the reliability, scalability, and operational efficiency of Brivo’s global data center infrastructure. You will manage the end-to-end infrastructure lifecycle-deploying, maintaining, upgrading, and decommissioning hardware-while driving automation and process improvements. As a technical lead for deployments and complex operational issues, you will establish technical standards and ensure high availability across our global sites., * Deploy, maintain, upgrade, and decommission servers, storage, networking, and data center infrastructure.

• Serve as the technical lead for physical infrastructure deployments and complex operational issues.
• Drive automation and process improvements that reduce manual effort across data center operations.
• Develop and maintain infrastructure standards, documentation, and operational procedures.
• Perform root cause analysis for infrastructure incidents, manage asset inventory, and lead capacity planning.

Network Operations Center, Technical Leadership, High Availability, Network Operations Center, Automation, Process Improvement, Hardware Upgrades, Systems Administration/Management, Documentation, Operations Processes, * 3+ years in data center operations, infrastructure engineering, or a related technical role.

• Austin-local (regular travel within the Austin metro area; no remote).
• Experience with DCIM and infrastructure management tools such as NetBox or Nautobot.
• Strong root-cause-analysis and troubleshooting skills across server hardware and physical infrastructure.
• Automation-oriented mindset with an AI-native posture (active user of tools like Claude, Gemini, or ChatGPT).

Brivo is a Great Place to Work-Certified company and the global leader in cloud-based access control and video surveillance. Following our merger with Eagle Eye Networks, we are building the only platform powerful enough to support the future of AI-driven security. Why Your Work Matters Innovation drives our vibe, but purpose drives our mission. You will work on essential systems that protect the health, safety, and welfare of people and property worldwide. At Brivo, your voice is heard, your talent is respected, and your contributions have a global impact.

• The Brivo Experience: We thrive on in-person collaboration and a “one-team” atmosphere. We embrace our international presence, leveraging diverse ideas and backgrounds to improve our culture and our products. To keep our global teams connected and inspired, we provide a premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces-ensuring you have everything you need to stay focused while building the future of security.
• Total Rewards: We support our people with competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and an unlimited Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance.