Systems Engineer

We have an exciting opportunity for a Systems Engineer position located at our campus in Temecula, CA .

Under general direction, the Systems Engineer reports to the Systems and Cloud Computing Supervisor and/or the Dean of Information Technology. The Systems Engineer participates in the design and implementation of physical and virtual server infrastructure. The Systems Engineer implements and maintains highly available server infrastructures, hypervisors, storage networks, virtual private clouds, database infrastructures, disaster recovery, and monitoring solutions. The Systems Engineer maintains currency and installs operating system and application updates. The Systems Engineer participates on the District Incident Response Team. The Systems Engineer performs risk assessments and makes recommendations to mitigate risks to systems and applications. Strong attention to detail, time management, project planning, problem solving, and task management skills are required to successfully complete the duties and tasks of the position.

CONDITIONS OF EMPLOYMENT

• This position serves District-Wide; applicants may be assigned to any district facility. Work hours and worksite locations are subject to change depending on department needs., The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements and duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.

• Design, implement, and assess server and systems infrastructure

• Perform virtual networking design, implementation, and assessment

• Perform multi-cloud design, implementation, and assessment

• Participate in development and implementation of security policies

• Design, implement, configure, and monitor of servers and applications

• Disaster recovery design, implementation, and assessment

• Intrusion detection design, implementation, and assessment

• Maintain current knowledge of cybersecurity risks and mitigations

• Execute incident response procedures in coordination with District Incident Response Team

• Perform tier 3 customer support

• Coordinate with stakeholders

• Coordinate with vendors

• Conduct product assessment and procurement

• Install, configure, and maintain physical and virtual server infrastructure

• Participate in the development of policies and procedures

• Make recommendations to leadership

• Maintain current knowledge of server and software technologies

• Perform installation, maintenance, and assessment of server software

• Perform cost analysis of technology solutions

• Manage Microsoft Exchange and mailflow administration

• Perform troubleshooting of physical servers, SANs, JBODs, virtual networks, VPNs, virtual machines and other server infrastructure components

• Provision and deprovision accounts

• Maintain account permissions

• Configure group policies

Data center design best practices

• Virtual private cloud design and configuration best practices

• Intrusion detection and security configurations

• VMWare V-Sphere

• Veeam Backup and Replication

• Microsoft Configuration Manager

• Active Directory and Azure AD

• Microsoft 365 Advanced Threat Protection

• Systems analysis and design concepts

• Information sources to maintain expertise in the field

The incumbent should possess skills in:

• Working effectively as a team member

• Meeting schedules and timelines

• Communicating effectively both orally and in writing

• Maintaining documentation and records

• Handling multiple assignments simultaneously and set priorities based on customer needs

The incumbent should possess the ability to:

• Reason logically and problem solve

• Communicate clearly about complex issues

• Document server infrastructure

• Communicate effectively, orally and in writing

• Prepare and maintain records and reports

• Make sound independent judgments within established guidelines

• Establish and maintain effective working relationships with computer system users, department staff, vendors and others encountered in the course of work

• Establish and maintain cooperative and effective working relationships with others, including those from a diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff, Bachelor’s degree (Attach transcripts); AND

• Three (3) years of professional experience in installing, configuring, administering, and troubleshooting enterprise level server operating environments; AND

• Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, culture, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff

To ensure a fair and compliant screening process, application materials must only include minimal personal information. Application materials must not include your date of birth, Social Security number, photographs, URLs, QR codes, LinkedIn profiles, or any other embedded links directing to personal information or external websites. The only exception applies to transcript documents where certain information may appear by default. Application submissions containing any of the above items will be marked as incomplete and will not be considered

SUBSTITUTIONS

Substitutions for meeting the minimum qualifications of this position are allowed, as follows:

• High school diploma or GED; AND seven (7) years of professional experience in installing, configuring, administering, and troubleshooting enterprise level server operating environments

DESIRED QUALIFICATIONS

• Professional experience using VMWare V-Sphere

• Professional experience using Amazon Web Services

• Professional experience using Microsoft Azure

• SysOps Administrator (AWS certificate)o Security (AWS certificate)

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential job functions.

• Environment: Work is performed primarily in a standard office setting with travel from site to site. The incumbent must be able to work in a fast paced office environment with background noise and a high stress level.

• Physical: Primary function requires sufficient physical ability and mobility to work in an office setting and travel from site to site; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach and twist; to lift carry, push, and/or pull light to moderate amounts of weight up to 20 pounds; to operate office equipment requiring repetitive hand movements and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

• Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.