Interaction Designer

• Prototyping and Iteration: Design, build, and iterate rapid interactive prototypes (from sketch to coded prototypes using the GOV.UK Prototype Kit) to test hypotheses and communicate solutions.
• Service Architecture and Flow: Map end-to-end user journeys, task models, wireframes, and interface designs across both digital and non-digital touchpoints.
• User-Centred Design: Work in lockstep with User Researchers to observe usability testing, synthesize research findings, and make evidence-based design iterations.
• Design Systems and Accessibility: Implement and contribute to the GOV.UK Design System, ensuring all interactions comply with WCAG 2.2 AA accessibility standards.
• Facilitation and Alignment: Lead co-design workshops, design crits, and cross-functional design sessions to align product managers, developers, and policy stakeholders around user needs.

• Proven experience delivering user-centred interaction design within agile, multidisciplinary product teams.
• Hands-on proficiency with design and prototyping tools (Figma, Sketch) and rapid prototyping workflows.
• Strong commitment to accessibility, inclusivity, and assisted-digital user needs.
• Solid grasp of core interaction fundamentals: layout, typography, micro-copy, and systemic consistency.
• Ability to articulate design decisions clearly and influence non-design stakeholders with evidence-based rationale.
• Experience facilitating workshops and design-thinking sessions with cross-functional teams.

Desirable:

• Experience working within the UK public sector and familiarity with the GDS Service Standard and GOV.UK Design System.
• Ability to prototype directly in code using HTML/CSS/JavaScript or the GOV.UK Prototype Kit.
• Understanding of technical constraints, API boundaries, and basic data models to ensure feasible designs.

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