Lead Data Scientist, Operations - TikTok Shop

This is a senior leadership opportunity, managing an established team of eight and working closely with commercial, operational and product stakeholders to influence growth strategy, improve performance and develop advanced analytics capabilities.

The Role

Lead data science and analytics across European markets, covering merchant growth, customer acquisition, conversion, retention and operational performance.

Manage, develop and mentor a team of eight Data Scientists, setting strategy, priorities and performance objectives.

Develop metrics frameworks, monitoring systems and predictive analytics to identify commercial opportunities and operational challenges.

Lead advanced analytical projects using statistical modelling, causal inference and A/B experimentation to improve business performance.

Drive the development and deployment of AI-powered analytics tools, intelligent agents and automated reporting solutions.

Partner with senior commercial, product and operational leaders to translate complex data into actionable business strategies.

Improve analytical efficiency and enable greater self-service capabilities across the organisation.

Fluent Chinese (Mandarin) is essential.

Strong experience in data science, advanced analytics or a related discipline, ideally within eCommerce, marketplaces or consumer technology.

Proven experience leading and developing high-performing data science teams.

Strong technical capabilities in SQL, Python or R, alongside experience with BI and visualisation tools.

Hands-on experience developing or deploying AI agents, AI-powered analytics tools or intelligent automation solutions.

Strong understanding of statistical modelling, experimentation, A/B testing and causal inference.

Commercially minded, with the ability to connect data science initiatives to measurable business outcomes.

Comfortable working with senior stakeholders across international markets.