T3 Support Engineer - Remote, Global Tech Support

Supportyourapp-1
Granada, Spain
11 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Tech stack

JavaScript (Programming Language) PHP (Programming Language) Amazon Web Services Databases Database Queries Monitoring of Systems TypeScript Backend

Job description

SupportYourApp is hiring a T3 Support Engineer to join a global, multilingual team.You will troubleshoot escalated backend and database issues, read production logs, and implement small fixes while coordinating with Engineering.The role emphasizes customer communication and clear documentation.You will need strong SQL skills, English at C1, and experience with PHP/JavaScript/TypeScript, AWS, and monitoring tools.Remote work from EU is supported under a fixed schedule with USD compensation.#J-*****-Ljbffr

Requirements

You will troubleshoot escalated backend and database issues, read production logs, and implement small fixes while coordinating with Engineering. The role emphasizes customer communication and clear documentation.You will need strong SQL skills, English at C1, and experience with PHP/JavaScript/TypeScript, AWS, and monitoring tools. Remote work from EU is supported under a fixed schedule with USD compensation.

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