IT Systems & Solutions Manager - Scottsdale, Arizona

We are looking for an experienced IT Systems & Solutions Manager to join our team in Scottsdale, Arizona. This is an in-person role where you will work closely with leadership and teams across OMNIUX to manage company technology, strengthen cybersecurity, and develop solutions that improve how our business operates., n \n

• Manage and improve company-wide cybersecurity practices, including access controls, multifactor authentication, endpoint protection, security updates, and employee awareness \n

• Monitor security alerts, investigate suspicious activity, and coordinate incident response with leadership and external specialists when needed \n

• Administer company email and communications systems, including accounts, shared inboxes, permissions, security settings, and troubleshooting \n

• Manage domains, DNS records, and email authentication, including SPF, DKIM, and DMARC \n

• Administer and maintain servers, cloud infrastructure, hosting environments, and related services used by the company, coordinating with development teams and service providers as appropriate \n

• Maintain backups, test recovery procedures, and support the availability and reliability of critical systems \n

• Manage software platforms, subscriptions, licenses, devices, and technology resources, including access permissions, renewals, and vendor relationships \n

• Oversee technology onboarding and offboarding for employees and contractors \n

• Provide technical support for employee devices, applications, connectivity, and account issues \n

• Collaborate with department leaders to identify administrative bottlenecks, communication gaps, and opportunities to improve team performance \n

• Research, evaluate, and implement software, services, and technical resources based on business needs, security, usability, compatibility, and cost \n

• Develop and maintain automations, integrations, workflows, dashboards, and lightweight internal tools that reduce manual work and improve operational visibility \n

• Support the administration and integration of OMNIUX’s proprietary technology platform in coordination with the development team \n

• Lead the rollout of new tools and processes, including configuration, documentation, employee training, and ongoing support \n

• Maintain clear documentation of systems, administrative procedures, asset inventories, and recovery processes \n

• Recommend technology improvements to leadership with clear priorities, expected benefits, and budget requirements \n

• Utilize AI-driven tools appropriately to improve efficiency while protecting company and client information \n

• Minimum 4 years of experience in IT systems administration, IT operations, or a comparable technical role \n

• Demonstrated experience independently managing business systems, user access, and cybersecurity controls \n

• Experience administering Microsoft 365, Google Workspace, or comparable business productivity platforms \n

• Working knowledge of networking, DNS, domain management, email security, and cloud infrastructure \n

• Experience with device management, endpoint protection, backups, and recovery procedures \n

• Ability to build and maintain automations, integrations, or internal tools using scripting, APIs, or low-code platforms \n

• Experience evaluating and implementing software solutions based on business requirements \n

• Strong troubleshooting, organization, and documentation skills \n

• Ability to communicate technical information clearly and collaborate effectively with technical and nontechnical teams \n

• Strong judgment when handling sensitive information, administrative access, and competing operational priorities \n

• Ability to identify when specialized support is required and coordinate effectively with external providers \n, * Experience supporting a digital agency, consultancy, SaaS company, or growing business \n

• Experience with AWS, Microsoft Azure, Google Cloud, or similar hosting environments \n

• Experience administering Windows and macOS devices \n

• Experience with CRM systems, project management platforms, and business reporting tools \n

• Experience using PowerShell, Python, Bash, or similar scripting languages \n

• Experience with AI-enabled workflows and business process automation \n

• Experience coordinating with managed IT providers, cybersecurity specialists, and software development teams \n

• Relevant certifications such as CompTIA Security+, Network+, or Microsoft, Google, or cloud administration credentials \n

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• Annual base salary: $100,000 \n

• Target annual performance bonus: 5%-10% of base salary, equivalent to $5,000-$10,000, based on achievement of established performance goals and applicable bonus plan terms \n

• Six-month compensation review tied to defined responsibilities, demonstrated ownership, and measurable results \n

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Performance goals will be established with leadership and may include improvements to system reliability, security controls, documentation, employee support, technology adoption, and operational efficiency.

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The six-month review will assess performance, the scope of responsibilities, and eligibility for a compensation adjustment. A salary increase is not guaranteed.

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About OMNIUX:

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OMNIUX is a forward-thinking consultancy specializing in marketing, technology, and finance, delivering integrated solutions that help businesses grow and scale in competitive markets. Our team works across brand development, advertising, digital infrastructure, and operational strategy to build systems that allow companies to operate more efficiently and achieve measurable results.

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At the center of our work is OMNIUX’s proprietary technology platform, which enables businesses to manage their digital presence, marketing, and operations through an intelligent, unified system. Our team partners with ambitious companies to design and deploy the technology and strategy required to build sustainable market leadership.

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OMNIUX is committed to innovation, collaboration, and high-performance execution, and we are looking for team members who want to contribute to building the future of digital business infrastructure.