Senior Scrum Master

Fifth Third Bank is seeking a motivated and collaborative Senior Scrum Master (Agile Coach) to support Agile teams in adopting and applying Agile principles, Scrum practices, and continuous improvement methodologies., The Senior Scrum Master will serve as a servant leader, coach, and facilitator, helping Agile teams become high-performing, self-organizing teams that consistently deliver business value. This individual will facilitate Scrum ceremonies, remove impediments, promote collaboration, and coach Product Owners and development teams on effective Agile practices., * Facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement.

• Coach Agile teams on Scrum principles, Agile values, and best practices.
• Support Product Owners in effective product backlog management, prioritization, and sprint planning.
• Promote team self-organization, accountability, collaboration, and continuous improvement.
• Identify, manage, and remove team impediments and escalate issues when necessary.
• Foster collaboration and communication across Agile teams, stakeholders, and organizational leadership.
• Monitor team performance using Agile metrics, feedback loops, and continuous improvement practices.
• Encourage risk identification, dependency management, conflict resolution, and problem-solving.
• Promote a positive, transparent, and psychologically safe team environment.
• Support Agile adoption and help teams improve delivery effectiveness and business value.
• Apply servant leadership principles to empower teams and maximize team performance.

Experience: 3+ Years Business Experience; 1+ Year Scrum Experience, The ideal candidate has hands-on Scrum experience, strong communication and coaching skills, and the ability to foster a collaborative environment focused on continuous improvement and successful Agile delivery., * Minimum 3+ years of full-time business experience.

• At least 1 year of hands-on Scrum or Agile experience.
• Experience facilitating Agile ceremonies and supporting Scrum teams.
• Experience mentoring, coaching, or training team members on Agile practices.
• Demonstrated ability to identify and remove impediments and resolve team conflicts.
• Strong communication, interpersonal, facilitation, and problem-solving skills.
• Ability to build trust, encourage collaboration, and promote team accountability.
• Understanding of Agile principles, Scrum framework, and software development lifecycle (SDLC).
• Bachelor’s degree in Business, Computer Science, Engineering, or a related field, or equivalent professional experience.

Preferred Skills

• Experience working with cross-functional Agile development teams.
• Knowledge of Agile metrics, sprint velocity, burndown charts, and team performance measurement.
• Familiarity with Product Backlog management and prioritization.
• Understanding of software development practices, including Continuous Integration, Continuous Deployment, and Test-Driven Development.
• Experience with Agile tools such as Jira and Confluence.
• Knowledge of risk management, dependency tracking, and continuous improvement methodologies.
• Scrum Master or Agile certifications (CSM, PSM, SAFe, or equivalent) are a plus.

Ideal Candidate Profile

The ideal candidate is a hands-on Scrum Master or Agile Coach who enjoys mentoring teams, facilitating Agile ceremonies, removing roadblocks, and helping teams continuously improve. Candidates should demonstrate servant leadership, strong interpersonal skills, and the ability to influence teams without direct supervisory authority.

G-TECH Services, Inc. is a leading certified recruitment and placement firm that specializes in providing highly skilled staff in technical fields such as engineering, IT, procurement, finance and accounting. We have well-established relationships with some of the most respected companies in the country and know our clients’ job requirements and corporate cultures. Once we understand your experience and career aspirations, we aim to connect you with the right opportunity.