Solutions Engineer
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Role details
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Job description
Supports enterprise sales by providing technical expertise on F5 solutions. Responsibilities include solution design, presentations, demonstrations, proof-of-concepts, opportunity qualification, technical stakeholder engagement, and trusted-advisor support throughout the customer lifecycle. The role specializes in Distributed Cloud, application and API security, ADCs, networking, F5 BIG-IP, NGINX, and related technologies while partnering closely with account managers and internal technical teams., The Solutions Engineer (SE) at F5 is a sales and technical role focusing on the largest F5 customers in the U.S. The SEβs primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. An SE must have excellent technical skills and knowledge of F5 products and the βeco-systemβ we work in to be effective. Fear not; we provide training and certification to keep abreast with these critical skills!
The high-level objective is to achieve the allocated sales target and sell relevant F5 solutions and products to our customerβs business needs in partnership with the Sales Account Manager. From our customer(s) perspective, the SE is a trusted adviser who proactively learns and understands their technical and business challenges and can propose effective solutions to mitigate their concerns/offer gainful solutions. The F5 SE presents technical features and business benefits in the Technical Value Proposition.
Sounds interesting? Read on!
What youβll do:
- Articulate the F5 product strategy, messaging, and positioning of F5βs value proposition and solutions for customer business objectives
- Provide technical expertise through sales presentations, solution designs, solution demonstrations, and proof of concepts by various mediums - in-person/virtual presentations, whiteboards, etc
- Determine viability of opportunity and map out organizational structure.
- Drive the sales process in partnership with the Account Manager by identifying the Technical Decision Maker getting their technical validation, support, and sponsorship.
- Consistently provide world-class customer service through the customer life cycle.
- Work collaboratively with internal technical and sales resources, share best practices updates, and offer and seek expertise as the need arises in various opportunities.
- Serve as a technical expert and trusted advisor for F5 Distributed Cloud solutions, partnering with sales teams to design and deliver secure, cloud-native application and networking services to our customers.
- Provide deep expertise in Web Application and API security, helping customers protect, manage, and scale their ecosystems., Partners with sales teams to support mid-market customers throughout the pre-sales cycle. Conducts discovery, identifies business problems, maps needs to Atlassian products, leads customized value-based demonstrations, guides technical decisions, expands cross-product opportunities, and builds executive relationships. Tracks customer feedback and competitive intelligence, collaborates with product management, and continuously develops product, solution, platform, and sales expertise.
Requirements
- Experience with F5 Products, including BIG-IP (LTM, GTM/DNS, APM, SSLO, and ASM/AWAF), NGINX, and F5 SaaS (Distributed Cloud) services
- Advanced knowledge of ADCs and TCP/IP networking
- Experience with F5 iRules and other customizations
- Advanced F5 solution knowledge and how to effectively use them to solve customer challenges
What youβll bring:
- 5+ years of related industry experience
- BS/BA or equivalent work experience
- Familiarity/experience with F5 or similar industry solution deployment is a plus
- Relevant certifications are a plus
- Strong interpersonal and presentation skills required
- Ability to collaborate and thrive in a fast-paced, high-performance environment
Benefits & conditions
- Competitive pay, family-friendly benefits, and cool perks
- Tuition assistance for professional development
- Culture of giving back, strong diversity and inclusion interest groups
LI-GB1
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual base pay for this position is: $133,600.00 - $200,400.00
F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5βs differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change., 140K-220K Annually Senior level 140K-220K Annually Senior level Cloud * Information Technology * Productivity * Security * Software * App development * Automation Lead technical pre-sales engagements for large LATAM enterprise customers. Partner with account teams and channel partners, conduct Spanish-language discovery sessions and demonstrations, advocate for Atlassian Rovo and Teamwork Graph, architect customized solutions, and translate complex business challenges into measurable customer value. Build executive relationships, influence cross-functional teams, provide market feedback to Product Management, and support complex, high-stakes enterprise deals. Top Skills: Artificial IntelligenceAtlassian RovoCloud Software PlatformsTeamwork Graph ClickUp, Remote or Hybrid United States 145K-185K Annually Senior level 145K-185K Annually Senior level Cloud * Digital Media * Enterprise Web * Marketing Tech * Software Partners with Sales and Success to lead technical discovery, tailored demos, proof-of-value initiatives, and solution design for B2B SaaS customers. Translates business requirements into workflow, integration, reporting, and automation recommendations; supports technical validation, data migration, security discussions, and RFPs; and builds custom dashboards and demo environments. Collaborates with Product and Engineering to resolve blockers and improve customer outcomes. Top Skills: AIAPIsAutomationClickupIntegrationsWeb Services
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About the company
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
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