SAP BTP/C4C Engineer

Internal Notes: The day to day will be techno-functional design and test result reviews for SAP systems. This will especially involve identifying best practice opportunities and fit-gap analysis to determine whether customizations are needed.”, * Collaborate on end-to-end SAP functional oversight for Meter-to-Cash (M2C) and Customer Service processes, including SAP S/4HANA Utilities and SAP Service Cloud.

• Oversee the design, configuration, customization, and integration of SAP applications to meet business requirements. This will be done in conjunction with both NiSource and third-party teams.

• Oversee progress on SAP-specific RICEFW (Reports, Interfaces, Conversions, Enhancements, Forms, and Workflows) delivery and ensure traceability and alignment with overall program requirements.

• Guide unit, SIT, UAT, regression, and performance testing for SAP components, ensuring test cases and results are documented in tools such as Jira and qTest.

• Coordinate with vendors and third-party service providers to ensure timely delivery and integration of SAP solutions (including but not limited to installation and configuration activities).

• Assist in deployment, cutover, and hyper care activities, including knowledge transfer to and mentoring of NiSource operational teams and managed service providers.

• Ensure SAP security roles, access models, and compliance requirements are designed, implemented, and tested in alignment with NiSource policies and per industry-standard SAP practices.

• Drive adherence to SAP-standard DevSecOps practices including automated CI/CD pipelines, unit test coverage, and static/dynamic security analysis for SAP applications and configurations.

• Facilitate communication and collaboration across workstreams to ensure SAP solutions integrate effectively (for example, with identity and access management systems).

• Establish industry-standard SAP monitoring (including but not limited to error handling, performance, abnormal use, etc.).

• Participate in program governance, status reporting, risk management, and issue resolution related to SAP delivery.

Technologies utilized: SAP S/4 HANA, SAP BTP/Integration Suite, SAP C4C, FICA modules, BASIS, ABAP programming interfacing with current standard SAP APIs and older BAPIs, amongst other modules.”

Experience: Minimum 7 years of experience in SAP solution delivery, including design, configuration, and testing activities.”

Preferred Skills

1. SAP S/4 HANA

2. SAP BTP/Integration Suite

Nice to Have

1. ABAP

2. C4C

3. BASIS

4. SAP GRC

Work Schedule: Hybrid at either our Columbus Arena office or Merrillville, Indiana office. M/F home, T/W/R in office.

Required:

• Currently authorized to work in the United States via citizenship or green card.

• Minimum 7 years of experience in SAP solution delivery, including design, configuration, development, and integration activities.

• Proven experience with SAP implementations in complex, multi-vendor enterprise environments.

• Strong functional knowledge of SAP S/4HANA, SAP Service Cloud, SAP BTP, Fiori, and related SAP products.

• Experience with one or more of the following specialized SAP areas: FICA, Billing, Regulatory, C4C, etc.

• Experience with integration technologies including RESTful APIs and middleware platforms.

• Familiarity with DevSecOps tools and practices, including CI/CD pipelines, automated testing frameworks, and code quality tools.

• Solid understanding of SAP security models, SAP GRC Access Control, and related compliance requirements.

• Experience with SAP testing activities including unit testing, SIT, UAT, regression, and performance testing.

• Strong communication and organizational skills with the ability to coordinate across team boundaries.

Preferred:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.

• SAP certifications such as SAP Certified Associate, SAP Certified Professional, etc.

• Experience in utility or energy industry digital transformation programs.

• Knowledge of the integration of non-SAP products with SAP (MuleSoft, API architectures, IAM tools, etc.).

• Familiarity with SAP Analytics Cloud and SAP Business Data Cloud.

• Experience with AI-powered SAP tools (i.e. - Joule).

• Understanding of regulatory and compliance requirements relevant to utilities and customer data privacy.

• Experience with enterprise data migration and master data management in SAP environments.

• Knowledge of people enablement and change management practices related to SAP adoption.

• Experience with Jira, qTest, and other project management and test management tools, or similar technical stacks.