Application support and administration

Candidates must have experience supporting collaboration tools within Google Workspace, including Google Drive, Google Docs, and Google Calendar in enterprise environments. The role involves troubleshooting file sharing permissions, document collaboration conflicts, storage issues, calendar synchronization, and access governance policies. Familiarity with external sharing controls, collaboration governance policies, and enterprise productivity workflows is required. SME candidates should demonstrate deeper expertise in cross-application collaboration workflows, integration troubleshooting, and enterprise collaboration architecture best practices.