Technical Support Specialist IAT I

The Technical Support Specialist IAT I perform primary computer systems administration and financial systems application administration. The role requires proficiency in managing workstations, financial applications, and IT equipment to ensure operational efficiency and compliance with governance standards., Includes the following:

?Install, configure, and maintain staff workstations across locations, ensuring compliance with prescribed governance.

?Apply patch updates and configuration changes to maintain workstation security and functionality.

?Participate in annual training and serve as the Information Assurance Officer (IAO) for the Comptroller Units.

?Identify and report network issues or outages to the network help desk for resolution.

?Provide hardware and software acquisition recommendations based on analysis of IT needs and resources.

?Maintain an inventory of printer consumables and ensure print devices remain operational, including toner replacement.

?Advise management on the latest communication and IT technology available through Air Force procurement channels.

?Act as Portal content and SharePoint content administrator.

?Serve as the Equipment Custodian and Telephone Control Operator (TCO).

?Install, maintain, and troubleshoot various financial applications such as ABSS, AFM, DEAMS, and DTS.

?Assist Financial System Administrators (FSAs) with application upgrades and maintenance.

?Develop continuity procedures for financial applications using MS Office Suite.

?Facilitate collaboration among ACC FSAs, maintaining SharePoint and other platforms to share financial application materials.

?Manage telecommunications operability, including iPhones, VoIP phones, VTC systems, and other devices.

?Add, move, upgrade, or patch PCs and peripheral equipment.

?Perform other job-related duties as assigned.

?High School Diploma required.

?1?3 years of experience in Information Assurance (IA) technology or related fields.

?IA Technician (IAT) Level I Security+ CE certification required.

?Automated Business Services System (ABSS)

Defense Enterprise Accounting and Management System (DEAMS):

?Defense Travel System (DTS)

?Integrated Accounts Payable System (IAPS)

?Proficiency in Microsoft Office Suite, MS Windows, and MS Teams.

?Ability to lift and carry at least 40 pounds.

?Must pass pre-employment qualifications of Cherokee Federal

?This position requires an active Secret clearance.

?Prolonged periods of sitting at a desk and working on a computer; may occasionally require standing or moving about the office for extended periods.

?Must pass pre-employment qualifications of Cherokee Federal., ?Familiarity with Air Force (AF) and Department of Defense (DoD) financial systems and IT equipment accountability programs preferred.

Starting Salary Range for Technical Support Specialist IAT I:$60,000 ? $68,000 per year.

Benefits That Set Us Apart

When considering your next opportunity, compensation is only part of the picture. We offer a benefits package designed to invest in your future and support your life outside of work.

Highlights include:

?Up to a 6% 401(k) company match to help you build long-term financial security

?Paid time off as part of our comprehensive benefits package, so you have the flexibility to rest, recharge, and enjoy what matters most

?Medical, dental, and vision insurance, plus prescription drug coverage

?Basic life and AD&D insurance, with supplemental life options

?Short-term and long-term disability coverage

?Paid holidays

?Employee Assistance Program (EAP)

?Flexible Spending Account (FSA) and Health Savings Account (HSA) options

?Professional development, training, and certification support

?Voluntary benefits including accident, critical illness, and identity theft protection

Because taking care of our employees isn?t just a promise, it?s part of who we are.

Behind every government mission stands skilled, mission-driven talent: people whose expertise and dedication turn complex challenges into successful outcomes. Cherokee Nation Strategic Programs, part of Cherokee Federal, the federal contracting division of Cherokee Nation Businesses, is that team. We modernize aging systems, deliver care where it?s needed most, and keep missions supplied, staffed, and moving across defense, intelligence, and civilian agencies. For more than 60 federal clients, we take on the work others won?t, and deliver where it counts. If that?s the kind of work you?re looking for, you?ve found your team. Learn more at cherokee-federal.com.