Platform Software Engineer

• Write code to deliver features, and improvements, on a regular basis
• Investigates and resolve technical problems and production issues through troubleshooting techniques.
• Continually improves operations by conducting systems analysis and recommending changes in policies and procedures.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Follows the software development lifecycle.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• Problem-solver 8
• Focused 5
• Adaptable 3

• Detail-oriented 3, * Bachelor’s degree; OR 4 years of relevant education and/or experience

• 2 years of software development or systems engineering experience specific to a discipline or technology
• 1 year of experience delivering technology solutions across all phases of the software development lifecycle
• Experience with one or more scripting or programming languages: Go, Python, Bash, JavaScript, Java, or equivalent
• Experience troubleshooting applications and system production issues
• Ability to quickly understand applicable business context to provide appropriate engineering solutions
• Ability to effectively articulate technical challenges and solutions to peers and stakeholders
• Understanding of cloud, container, and platform technologies and tools
• Experience with AI-assisted development tools (e.g., GitHub Copilot or equivalent) to write, test, and troubleshoot code

What sets you apart:

• Hands-on experience with Kubernetes or OpenShift, including cluster operations, workload management, or platform administration
• Experience with infrastructure automation tools such as Ansible, Helm, or Terraform
• Experience with CI/CD pipeline development using GitLab, GitHub Actions, or equivalent GitOps workflows
• Experience with observability tooling - Prometheus, Grafana, VictoriaMetrics, Kibana, or Elastic Stack
• Exposure to container networking concepts, including ingress/egress, network policies, and load balancing
• Experience with certificate lifecycle management, PKI, or secrets management tooling (e.g., Venafi, Conjur, cert-manager)
• Experience applying AIOps or AI-assisted operational workflows for anomaly detection, alert triage, or runbook automation
• Red Hat OpenShift or Certified Kubernetes Administrator (CKA) certification

Agile teams, strong resources, and the chance to make a real difference towards our mission. That’s what you’ll find when you join us. We bring together talented people from all backgrounds to help us deliver exceptional member experiences across mobile and web. Use the skills you’ve worked so hard to develop - and together, we’ll create some exciting possibilities.

• Full Time
• Experienced
• Minimal-No Travel *, Compensation range: The salary range for this position is: $77,120.00 - $147,390.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

At USAA, technology plays a critical role in delivering on our mission to serve the military community and their families. As an Intermediate level Software Engineer on our Containers as a Service (CaaS) team, you’ll contribute to the platform that powers thousands of applications across the enterprise. Working alongside experienced engineers, you’ll help develop automation, improve platform operations, support production environments, and contribute to solutions that enhance reliability, scalability, and the developer experience across USAA’s OpenShift ecosystem.

This role is ideal for an engineer who enjoys learning, troubleshooting complex technical challenges, and building practical solutions that create lasting impact. Whether your background is in software development, cloud engineering, or platform operations, you’ll have the opportunity to grow your skills in, automation, and large-scale platform engineering while demonstrating USAA’s behaviors of taking ownership, working horizontally across teams, and acting decisively to drive outcomes that matter.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX. Relocation assistance is not available for this position.