Epic Resolute HB Analyst

• Analyze, design, build, test, implement, and maintain Epic Resolute HB applications.
• Work closely with hospital billing teams, revenue cycle stakeholders, and IT teams to gather business requirements.
• Configure and optimize Epic HB workflows, charge capture, claims processing, and billing functionality.
• Troubleshoot system issues and provide timely resolution and support.
• Perform system upgrades, enhancements, and maintenance activities.
• Create and maintain documentation for workflows, build specifications, and testing scripts.
• Participate in integrated testing, user acceptance testing (UAT), and go-live support.
• Collaborate with cross-functional Epic teams including Prelude, Cadence, Professional Billing (PB), and Claims.
• Ensure compliance with healthcare regulations, billing standards, and organizational policies.
• Provide end-user training and knowledge transfer when required.

• Bachelor’s degree in Healthcare IT, Computer Science, Information Systems, or related field.
• 3+ years of experience working as an Epic Resolute HB Analyst.
• Epic Resolute Hospital Billing (HB) Certification required.
• Strong understanding of hospital revenue cycle workflows and billing operations.
• Experience with claims processing, reimbursement, charge review, and payment posting.
• Knowledge of HL7 interfaces and healthcare data standards is preferred.
• Experience in troubleshooting, testing, and system optimization.
• Strong analytical, communication, and problem-solving skills.

Preferred Qualifications:

• Additional Epic certifications such as Prelude, Cadence, or PB are a plus.
• Experience supporting large healthcare organizations or multi-hospital systems.
• Familiarity with SQL and reporting tools is preferred.