Director, Payroll Applications & Technology - 1662

• Own the day-to-day reliability and technical health of enterprise payroll applications.
• Lead production support and resolution of complex payroll, integration, configuration, data, and timekeeping issues.
• Perform hands-on investigation of application configuration, integrations, data exchanges, interfaces, and technical issues.
• Support payroll application enhancements, upgrades, migrations, releases, and maintenance.
• Partner with Payroll and business teams to define priorities and the payroll technology roadmap.
• Lead root-cause analysis and ensure permanent fixes are implemented for recurring production issues.
• Manage and provide technical direction to a small team of employees and contingent resources.
• Coordinate with architecture, security, data, infrastructure, HR technology, and other IT teams.
• Oversee vendors and external technology partners while maintaining internal ownership of issues and outcomes.
• Support critical payroll cycles and ensure payroll systems remain stable and available.
• Maintain technical documentation, support procedures, testing evidence, and operational standards.

Workforce Management, Technical Support, Information Technology & Information Systems, Identify Issues, Application Programming Interface (API), SQL (Structured Query Language), Production Systems, Business Support, Software Administration, Leadership, * 8+ years of hands-on experience supporting payroll technology, payroll applications, workforce management, or time and attendance systems.

• Strong technical background working within an IT organization.
• Hands-on experience configuring, supporting, troubleshooting, or enhancing enterprise payroll applications.
• Strong end-to-end payroll knowledge, including Hours-to-Gross and Gross-to-Net.
• North American payroll experience supporting U.S. and Canadian employees.
• Strong experience troubleshooting production payroll application issues.
• Experience with payroll integrations, APIs, secure file transfers, data movement, SQL, and system interfaces.
• Experience supporting business-critical payroll production environments.
• Experience leading technical projects, teams, or application support resources.
• Ability to work onsite in Culver City 3 days per week., * Strong technical payroll applications background rather than primarily HR or HRIS operations experience.
• Experience working within complex enterprise IT organizations.
• Proven experience supporting high-volume, business-critical payroll systems.
• Strong understanding of payroll integrations and data exchanges between payroll and HRIS platforms.
• Experience communicating with both technical teams and payroll/business stakeholders.
• Experience leading projects or technical teams. Formal Director-level people management experience is not required.
• Ability to balance hands-on technical work with leadership and business partnership responsibilities., * UKG Payroll experience.
• Infor WFM experience.
• Workday experience.
• ADP or other major enterprise payroll platform experience.
• Union payroll and collective bargaining agreement experience.
• Entertainment industry experience.
• Experience supporting highly complex payroll environments.
• Prior payroll application implementation or consulting experience, provided the candidate is comfortable with an application support-focused role.