Infrastructure Backup and Storage Analyst - Hybrid - Inside IR35

You will maintain data protection, storage performance and disaster recovery readiness for business-critical systems, ensuring services meet agreed availability and security requirements. Additional office attendance may be required for ad hoc requests., * Manage and support Veritas NetBackup, including backup configuration, monitoring and troubleshooting.

• Resolve backup failures and ensure scheduled backups complete within agreed service levels.
• Maintain backup policies, schedules, retention requirements and tape rotation.
• Perform backup validation, restoration drills and disaster recovery testing.
• Administer SAN and NAS environments, provisioning storage for Servers and applications.
• Monitor storage capacity, utilisation and performance, supporting expansion, migration and optimisation.
• Provide L2/L3 support for incidents, service requests and escalations, including root cause analysis.
• Apply encryption, access controls and security standards across backup and storage services.
• Maintain configuration documents, operational procedures, asset inventories and service reports.
• Support business continuity initiatives and recovery time and recovery point objectives (RTO/RPO).

• Hands-on experience supporting enterprise backup and storage infrastructure.
• Strong knowledge of Veritas NetBackup and HPE StoreOnce.
• Experience with Dell EMC PowerMax 2000 and 8000 storage platforms.
• Practical experience administering SAN and NAS environments.
• Strong troubleshooting skills across backup, restore and storage operations.
• Experience providing L2/L3 technical support and managing escalations.
• Understanding of disaster recovery planning, recovery testing and RTO/RPO requirements.
• Knowledge of backup security, encryption, access controls and compliance requirements.
• Experience producing build and configuration documentation for storage and backup platforms.

Desirable experience

• Enterprise data centre environments.
• VMware and Hyper-V infrastructure.
• Microsoft Azure or AWS.
• Backup automation and monitoring tools.
• Strong stakeholder management and communication skills.