Privacy Operations Manager
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Role details
Tech stack
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Job description
The Privacy Operations Manager supports global privacy operations with a focus on practical execution, privacy engineering, tooling, automation, and scalable workflow design. This hands-on role helps operate and continuously improve the lifecycle of privacy assessments, records of processing activities, data subject requests, consent and preference processes, cookie and tracking governance, incident support, reporting, and privacy operations documentation., * Manage day-to-day privacy operations intake, triage, routing, follow-up, and closure for matters assigned to the Privacy Office, ensuring clear ownership, timely status updates, and audit-ready documentation.
- Operate and improve the lifecycle for DPIAs, PIAs, LIAs, TIAs, ROPAs, data mapping, vendor privacy reviews, and AI or automated decision-making assessments, with emphasis on consistent process, quality, evidence, and timely remediation.
- Serve as a hands-on privacy operations and tooling lead by configuring, administering, improving, or helping implement privacy management, GRC, workflow, data mapping, DSR, consent, preference, cookie, reporting, or evidence management tools.
- Build efficient and repeatable workflows using available technology, including Microsoft 365 tools, Power Automate, Power BI, Excel, SharePoint, workflow management systems, ticketing tools, dashboards, templates, playbooks, and structured repositories.
- Partner with IT, Cybersecurity, Enterprise Architecture, Digital, and business teams to translate privacy requirements into practical system, process, data flow, access, retention, logging, consent, and data minimization controls.
- Support privacy-by-design and privacy-by-default integration in technology projects, applications, platforms, analytics, AI use cases, employee tools, vendor solutions, and business process changes.
- Manage or support global data subject request operations, including intake, identity verification coordination, scoping, fulfillment tracking, response support, exception handling, SLA monitoring, and evidence retention.
- Maintain and improve ROPA and data mapping processes, including data flow documentation, system-of-record information, business owner follow-up, processing purpose, data category, retention, transfer, and control information.
- Support consent, preference, cookie, tracking technology, and digital privacy operations by coordinating with website, marketing, IT, legal, and business teams to document requirements, track issues, and improve operational controls.
- Support cross-border data transfer operations by preparing and maintaining transfer documentation, TIA inputs, vendor transfer records, intra-group transfer materials, and related evidence.
- Support privacy incident response operations, including intake, fact gathering, documentation, workflow coordination, notification analysis support, remediation tracking, and after-action documentation.
- Develop privacy operations metrics, dashboards, KPIs, KRIs, and recurring reports covering assessment cycle time, request volume, SLA performance, remediation progress, risk backlog, incident trends, and tool or workflow effectiveness.
- Identify process gaps, manual workarounds, recurring delays, data quality issues, and opportunities to simplify, automate, or improve privacy operations across regions and functions.
- Prepare operating procedures, job aids, process maps, training materials, status reports, and leadership-ready materials that make privacy operations easier to understand, execute, measure, and sustain.
- Provide practical first-line privacy operations support and guidance to business and technical teams, escalating legal, regulatory, high-risk, or novel matters to the leadership as appropriate.
Requirements
The ideal candidate combines strong global privacy experience with technical curiosity, operational discipline, and the ability to work closely with Legal, Cybersecurity, IT, Enterprise Architecture, HR, Procurement, Digital, and regional business teams to build efficient, auditable, and business-ready privacy processes across Tennecoβs global operations., * Bachelorβs degree required; degree in computer science, software engineering, data protection/privacy, cybersecurity, information governance, regulatory compliance, business, or a related field preferred.
- Juris Doctor or equivalent law degree and active license to practice law in at least one jurisdiction strongly preferred but not required.
- 8+ years of progressive experience in privacy operations, privacy engineering, privacy compliance, data protection, data governance, cybersecurity, technology risk, legal, regulatory compliance, or related roles, preferably in a multinational organization.
- Strong working knowledge of global privacy and data protection laws, including EU/UK GDPR, U.S. state privacy laws, Brazil LGPD, China PIPL, India DPDPA, Canada, Mexico, and other privacy regimes relevant to Tennecoβs global footprint.
- Demonstrated hands-on experience operating privacy workflows such as DPIAs, PIAs, LIAs, TIAs, ROPAs, data mapping, DSRs, vendor privacy reviews, consent and preference management, cookie or tracking governance, and privacy incident support.
- Strong experience with privacy engineering, technology enablement, workflow automation, tool configuration, data quality, reporting, dashboards, and process improvement is highly desirable.
- Experience administering, configuring, implementing, or integrating privacy management, GRC, workflow, ticketing, DSR, consent, preference, cookie governance, data mapping, or evidence management platforms preferred.
- Ability to work with IT, Cybersecurity, Enterprise Architecture, Digital, HR, Procurement, Legal, and business stakeholders to translate privacy requirements into practical technical controls, operating procedures, and scalable workflows.
- Advanced proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and related productivity tools required; experience with Power BI, Power Automate, Microsoft Forms, Lists, or similar workflow and reporting tools preferred.
- Strong project-management and operational execution skills, including the ability to manage multiple workflows, competing priorities, changing timelines, and limited resources while maintaining quality and accountability.
- Excellent written and verbal communication skills, with the ability to explain technical and operational privacy concepts clearly to legal, technical, business, and executive audiences.
- Experience supporting emerging technology, AI, analytics, employee monitoring, biometrics, digital platforms, cloud systems, cybersecurity controls, and privacy-by-design requirements preferred.
- One or more recognized privacy certifications required, including CIPP/E, CIPP/US, CIPM, CIPT, CDPSE, or equivalent; additional certifications such as AIGP, FIP, CCEP, CISM, CISSP, CRISC, or privacy engineering certifications are a plus.
- Ability to work independently, exercise sound judgment, operate with urgency, and deliver practical, technology-enabled outcomes in a fast-paced, highly matrixed global environment.
We donβt want average. We want exceptional. We want someone whoβs hungry to build, unafraid to challenge, and bold enough to lead with empathy, speed, and precision. Sound like you? Let us know. Equal Opportunity Employer Minorities/Women/Veterans/Disabled
About the company
At Tenneco, we donβt follow industry standards; we set them, and we donβt settle for being best-in-class because we hustle to be better than best-in-class. Whether itβs our Core Values-radical candor, simplify, organizational velocity, tenacious execution and win-or our Get Stuff Done (GSD) mindset, weβre determined to become the most trusted partner and best manufacturer and distributor to the transportation industry.
How do we make it happen?Through the Tenneco Way. Fueled by our Core Values, a winning mindset and a relentless commitment to excellence, the Tenneco Way is how we win. Itβs what keeps Team Tenneco bold, driven, and unapologetically focused on pushing past limits and redefining success.
Here, youβll work alongside a team of relentless problem-solvers who are committed to making a tangible impact. If youβre ready to break boundaries, deliver results, and enjoy the ride along the way, youβll thrive here.
Want to learn more about who we are? Check out our website to discover the Tenneco Way.
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