Production Support Engineer

A Production Support Engineer provides hands-on technical support to manufacturing operations, resolving day-to-day production issues to maintain safe, efficient and consistent output. The role focuses on investigating process disruptions, implementing corrective actions, improving process stability and working with cross-functional teams to sustain quality, delivery and operational performance.

• Provide hands-on engineering support to production teams, resolving day-to-day manufacturing issues to maintain safe, efficient and consistent output. * Interpret engineering drawings, GD&T; requirements, technical specifications and manufacturing documentation to support production and inspection activities.

• Support production readiness, process validation and the introduction of new or modified products and processes into manufacturing.

• Create, review and maintain manufacturing documentation, including work instructions, process plans, control plans and inspection requirements. * Investigate production disruptions, non-conformances and process deviations, implementing containment, root-cause analysis and effective corrective actions.

• Drive continuous improvement initiatives using Lean methods and production data to reduce recurring issues, defects, waste and process variation.

* Work closely with production, quality, maintenance, design, procurement and supplier teams to resolve technical issues and sustain operational performance. * Support process audits, quality reviews and compliance activities in line with AS9100, customer and regulatory requirements. * Monitor production and quality KPIs, identify adverse trends and implement actions to improve yield, process capability, delivery and operational efficiency. Managerial Skills * Leadership & People Management * Communication & Stakeholder Management * Decision Making & Problem Solving.

• Ability to interpret engineering drawings, geometric dimensioning and tolerancing (GD&T;), technical specifications and manufacturing requirements.

• Experience supporting manufacturing process validation, production readiness, FAIR, process capability studies, SPC, MSA and Gauge R&R; activities.

• Demonstrated ability to investigate production issues using structured problem-solving methods such as Root Cause Analysis, 8D and 5-Why, and to implement effective corrective actions.

• Practical experience supporting precision manufacturing, machining, assembly or inspection operations in a production environment.

• Working knowledge of aerospace quality requirements, including AS9100, non-conformance control, process compliance and quality management systems.

• Hands-on experience providing shop-floor engineering support, responding to production disruptions and working with operators to restore stable output.

• Experience using manufacturing systems and data tools such as MES, Teamcenter, Minitab and Microsoft Excel to analyse issues and monitor production performance.

• Strong analytical, communication and prioritisation skills, with the ability to coordinate effectively across production, quality, maintenance, design and supply chain teams. Nice-to-Have Skills

• Previous experience supporting aerospace, defence or other safety-critical and highly regulated manufacturing operations.

• Practical knowledge of Lean Manufacturing, Six Sigma and continuous improvement tools applied to production problem-solving.

• Experience supporting process audits, product audits, quality reviews and manufacturing compliance assessments.
• Lean Six Sigma Green Belt, or an equivalent qualification in continuous improvement or structured problem-solving., BACHELOR OF COMPUTER SCIENCE

Salary Range: $80,000 - $100,000 per year TCS Employee Benefit and Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. </di>