Director, IT Project Management Office

The Director leads a centralized organization of Program Managers and Project Managers supporting major technology domains and systems oriented to business functions, including Commercial, Finance and HR, Operations, Enterprise Resource Planning (ERP), Cybersecurity, Infrastructure, and other enterprise technology initiatives. Program and Project Managers maintain strong dotted-line relationships with their respective functional and technology leaders to ensure domain alignment, while operating within a centralized PM CoE that establishes common delivery expectations, methodologies, processes, data standards, and performance management practices.

Working closely with IT Business Relationship Management, Portfolio Management, technology leadership, and business stakeholders, the Director ensures approved initiatives are translated into well-governed, effectively managed programs and projects. The role provides leadership-level visibility into delivery health, financial performance, resource capacity, dependencies, risks, issues, and delivery outcomes. The Director also partners closely with Portfolio Management to ensure consistent and reliable project information supports cross-portfolio reporting, investment governance, prioritization, and leadership decision-making., * Predictability of delivery against approved scope, milestones, schedule, and budget

• Timeliness and accuracy of project status and Planview information
• Percentage of projects operating in accordance with established PM CoE governance standards
• Effectiveness and timeliness of delivery risk escalation and remediation
• Accuracy of project financial forecasts
• Visibility and management of project resource constraints
• Reduction in recurring systemic delivery issues
• Stakeholder satisfaction with Program and Project Management services
• Development, retention, and effectiveness of Program and Project Management talent
• Percentage of applicable projects with documented business outcomes and measurable benefit criteria

Work Environment:

• List all the environmental factors noteworthy of the Job. Some examples may include:
• Occasionally lift to 35 Kilograms
• Prolonged sitting in front of a computer
• Potential exposure to caustic chemicals

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $154,903 and $238,312 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.

Required

• 10+ years of progressive experience in project management, program management, PMO, technology delivery, or related disciplines.
• 5+ years of leadership experience managing Project Managers, Program Managers, or comparable delivery professionals.
• Demonstrated experience leading complex, cross-functional technology programs in a large or matrixed organization.
• Strong knowledge of project and program management methodologies, governance, financial management, resource planning, risk management, and executive reporting.
• Demonstrated ability to establish standards while adapting delivery approaches to different project types and business needs.
• Experience working with senior business and technology executives.
• Strong leadership, influencing, communication, and organizational change capabilities

Preferred

• Experience establishing, leading, or transforming a Project Management Office or Project Management Center of Excellence.
• Experience with Planview or comparable enterprise portfolio and project management platforms.
• Experience operating in environments utilizing multiple delivery methodologies, including predictive, Agile, hybrid, and product-oriented approaches.
• PMP, PgMP, Agile, or other relevant professional certifications.
• Experience within complex global or multi-business-unit organizations.

Education:

• Bachelor’s degree Required (Information Technology, Business, Project Management, or a related discipline), or equivalent relevant experience.

Knowledge, Skills, and Abilities:

• Enterprise Leadership: Operates beyond individual programs or functions and makes decisions based on overall IT and business priorities.
• Delivery Excellence: Creates an environment of disciplined planning, transparent reporting, proactive management, and reliable execution.
• People Leadership: Builds a strong project management organization through coaching, development, accountability, and talent management.
• Executive Communication: Translates complex program conditions into concise, decision-oriented information for senior leadership.
• Influence Without Direct Authority: Effectively navigates a matrixed environment in which delivery resources, business stakeholders, and technology leaders have shared accountabilities.
• Risk-Based Judgment: Differentiates normal delivery challenges from risks requiring leadership intervention and directs attention accordingly.
• Continuous Improvement: Uses delivery results, metrics, lessons learned, and stakeholder feedback to improve organizational delivery capability.

At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we’re driven by a unified purpose of helping people experience life’s beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges - including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com.

• This position requires full-time onsite work (5 days per week) in Victor, NY