Senior IT Site Administrator

The Senior IT Site Administrator manages, secures, and optimizes the firm’s on-site IT environment, including servers, networks, and workstations, while providing high-quality, hands-on technical support to attorneys and staff. Partnering closely with the IT team and end users, this role leads site-level IT operations, resolves complex hardware, software, and document management issues, and serves as the primary escalation point to ensure dependable, secure, and high-performing systems aligned with firm standards. The ideal candidate is a proactive, solutions-driven professional who thrives in a fast-paced environment, balances strategic oversight with hands-on execution, and brings deep expertise in desktop and server operating systems, supporting infrastructure, and Microsoft Office technologies, along with effective communication skills and the ability to build trust with diverse stakeholders., * Serve as the primary on-site IT support resource for the Oklahoma City office, while providing remote support for users across all firm locations.

• Provide end-user support and troubleshooting for a Windows-based office environment, with experience supporting the MS365 ecosystem.
• Lead day-to-day site-level IT operations, ensuring reliable, secure, and high-performing technology services aligned with firm standards, policies, and operational requirements.
• Act as a key support resource for firmwide IT operations, collaborating closely with centralized IT teams and providing backup support to the Systems Administrator as required.
• Manage user accounts, access, permissions, and security policies using Active Directory and related security tools.
• Support employee onboarding and offboarding activities, including system access provisioning, equipment setup, and access removal, in coordination with HR, IT operations, and security teams.
• Diagnose and resolve hardware, software, and connectivity issues, serving as a primary escalation point for complex technical problems and coordinating with the Systems Administrator, centralized IT teams, or vendors as appropriate.
• Support and troubleshoot Windows Server environments, including basic server-level issues, monitoring, patching support, and coordination of maintenance activities under the direction of IT operations.
• Maintain a working knowledge of networking infrastructure and troubleshoot connectivity, performance, and related hardware issues at the site level.
• Support and troubleshoot virtual server infrastructure; experience with VMware is preferred.
• Install, configure, maintain, and troubleshoot network printers, including drivers, print queues, and user access across supported offices.
• Provide support for a wide range of software applications, including Microsoft Office, with advanced proficiency in word processing, document creation, formatting, conversion, and printing of complex legal documents.
• Create and maintain documents, forms, templates, macros, and styles in accordance with firm branding, document standards, and best practices.
• Assist with endpoint security, patch management, and system updates for workstations and servers to support compliance with firm security standards and data protection requirements.
• Support backup and recovery processes by monitoring job status, validating restores when needed, and coordinating with the Systems Administrator or third-party providers.
• Support and assist with the firm’s AI initiatives.
• Maintain accurate inventory of IT assets, including workstations, peripherals, and site infrastructure, and assist with asset lifecycle management.
• Coordinate with third-party vendors and service providers for hardware, software, and infrastructure support.
• Stay current with legal software applications and emerging technologies, proactively identifying opportunities to improve efficiency, reliability, and user experience.
• Participate in special projects and cross-functional initiatives as assigned, including providing backup support for other departments such as Marketing and Business Development.
• Follow IT policies, procedures, and security best practices to ensure compliance, operational consistency, and protection of firm data.

• Associate’s degree in Information Technology, Computer Science, or a related field, or equivalent technical certification and demonstrated relevant experience.
• 5-7 years of progressive IT support or systems administration experience, preferably within a law firm or professional services environment., * Demonstrated ability to provide high-touch, deadline-driven technical support to attorneys, paralegals, and professional staff in a fast-paced professional services environment, including the ability to multitask, prioritize competing demands, and troubleshoot complex issues.
• Proven ability to support Windows-based environments, including Windows 11 and a range of Windows server based systems, ideally within organizations undergoing technology transitions.
• Advanced knowledge of Microsoft Windows and Microsoft 365, including Azure, Entra, Office applications, styles, templates, and web-based document support; certification and/or equivalent experience preferred.
• Strong understanding of document formatting standards, with exceptional attention to detail and accuracy.
• Advanced proficiency with Adobe Acrobat Pro, including troubleshooting document issues and supporting legal document workflows.
• Direct support of business and office applications, with strong troubleshooting and problem-solving skills across primarily Windows-based environments; macOS exposure a plus.
• Working knowledge of Active Directory, AWS, Azure and Microsoft Entra ID, including group management and enterprise application support.
• Demonstrated ability to troubleshoot complex, multi-party technical issues, including coordination with software vendors and external service providers.
• Experience managing IT assets, including workstation deployment, replacement, and inventory tracking.
• Ability to function as a primary on-site IT resource, working independently while collaborating effectively with centralized IT teams, vendors, and firm leadership.
• Highly organized, detail-oriented, and proactive self-starter who demonstrates initiative, sound judgment, and ownership of responsibilities.
• Ability to exercise discretion and professionalism when handling confidential and sensitive client, attorney, and firm information.
• Strong collaborator with a positive, “can-do” attitude, able to work independently or collaboratively to meet shared objectives.
• Commitment to continuous learning, professional growth, and adapting to evolving technologies and firm needs.

Working Environment

• Fast-paced environment with pressured deadlines.
• Interior office with low to moderate sound levels.
• Rotational on-call support with an occasional evening or weekend availability required.
• Periodic travel to Tulsa, OK and Houston, TX offices may be required.

Physical Demands While performing the duties of this job, the employee will regularly be required to read from hard-copy materials and computer screens; communicate verbally and in writing; hear; and use hands, wrists, and fingers repetitively to type, write, and operate computers and other office equipment. This position is primarily sedentary, requiring prolonged periods of sitting while working at a computer, with occasional movement throughout the office to provide on-site technical support, attend meetings, access equipment, and service workstations, printers, and other office technology. This role may require occasional travel between firm offices. The employee may occasionally be required to bend, reach, and lift or move IT equipment or office materials weighing up to 25 - 30 pounds. These physical demands can be met with or without reasonable accommodation.

• Eligible for health insurance on day one
• Free Teladoc appointments with the Healthiest You app
• Group Term Life Insurance & Long-Term Disability Insurance
• Supplemental Life, Vision, AFLAC and Pet Insurance
• Medical and Dependent Care Flexible Spending Accounts
• 401(k) and Profit-Sharing Plan
• PTO, Sick Leave and Floating Holiday
• Parental Leave
• Lactation Room(s) in each office location
• Most positions are eligible for twenty-six remote days per year

GableGotwals is a full-service law firm with nearly 100 attorneys and more than 70 other professionals in Oklahoma and Texas. We represent a diversified client base across the nation, and our connections and reach are global. Fortune 500 corporations, privately owned companies, entrepreneurs, foundations, and individuals entrust us every day with the stewardship and strategic management of their legal challenges. We are well known for our high-quality legal services provided by an experienced group of litigators and transactional attorneys who have been recognized by Benchmark Litigation, Chambers USA, Best Lawyers in America, Oklahoma Super Lawyers, and several federal, state and county bar associations. GableGotwals has been recognized by The Oklahoman as a Top Workplace for six years running. We have been recognized as a 2025 USA Today Top Workplace, a Top Inclusive Workplace by MOSAIC, and a VETS Indexes Recognized employer. The Firm has been named to VAULT’s Top 150 under 150 list for eight consecutive years. We provide a highly engaged, collaborative, team-based approach to doing life at work while we serve our clients with excellence not only throughout Oklahoma and Texas, but across the U.S.

Why Join Us: Our purpose is to deliver exceptional legal services using our diverse skills and experience and to enrich our team and community. We strive to exhibit our core values in all that we do.

Our core values are:

• Excellence - Provide the highest level of service to internal and external clients.
• Integrity - Uphold the highest ethical standards.
• Collaboration - Work together with collective skills experience, and efforts for optimal results.
• Support - Maintain a positive, respectful environment that embraces diverse perspectives and needs among clients, team members, and community.