Support Technician 3 (Red Hat)

The Support System Administrator will be responsible for supporting the migration and modernization of EOL systems, including legacy systems running older versions of Windows and Red Hat Enterprise Linux .

The role will focus on upgrading these systems to supported OS versions (e.g., Windows Server 2016/2019/2022, RHEL 5/6/7/8/9) to ensure improved security, performance, and operational continuity., * Migration plans and timelines for legacy systems. Weekly upgrades should be scheduled with change control.

• Backup and disaster recovery strategies for RHEL and Windows systems.
• Post-migration system configurations and updates.
• Regular migration status reports and post-migration review reports.
• System documentation, SOPs, and internal training materials.

EOL systems focus should be a minimum of 3 servers a week to be addressed for conversion (planning/testing/delivery). It is expected to have a minimum to have one EOL system converted/lifted per week per FTE through change control

Red Hat Linux Operating System, Red Hat Linux Operating System, Microsoft Windows Operating System, Systems Administration/Management, Microsoft Windows Server, Operating Systems, Performance Management, Linux Administration, Identify Issues, Configuration Management, * Experience with RHEL 5/6/7/8/9, and Windows Server (2008-2022).

• Proficiency in system administration for both Linux (RHEL 5/6 and RHEL 7/8/9) and Windows environments.
• Advanced troubleshooting skills for legacy systems (RHEL 5/6 and older Windows versions).
• Experience with in-place upgrades and fresh installs for RHEL and older Windows versions to Windows Server.
• Familiarity with configuration management tools (e.g., Ansible for RHEL, PowerShell, SCCM, for Windows).
• Proficient in system automation and scripting (Bash, PowerShell, Ansible).
• Strong security knowledge, including patch management, system hardening, and vulnerability scanning for both Windows and RHEL systems.
• Experience with backup and recovery solutions for legacy systems.
• Experience with virtualization technologies (e.g., VMware).

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