Site Solutions Manager
WHEELER MACHINERY CO.
Ely, NV, United States
3 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
Tech stack
Software Applications
Microsoft Office
Diagnostic Tools
Job description
- Manage and implement continuous improvement initiatives at customer mine sites, with an emphasis on mining equipment electrical systems.
- Lead electrical systems projects for mining equipment such as AC electric drive haul trucks, electric rope shovels, and electric drills, from scoping through implementation and results tracking.
- Analyze electrical failures, fault codes, and machine health data to identify root causes and recommend corrective actions that reduce unplanned downtime.
- Develop and improve maintenance strategies for electrical components and systems, including inspections, preventive and predictive maintenance, and component life management.
- Partner with Wheeler service, parts, and technical teams to support troubleshooting and resolution of complex electrical issues.
- Communicate with CAT on metrics, key issues, electrical system concerns, and continuous improvement opportunities.
- Build relationships with key customers with goals of managing product performance.
- Create Business Intelligence tools for tracking key performance and reliability metrics for both customers and the Wheeler mining team.
- Participate in mine site assessments, including evaluation of electrical system condition and maintenance practices.
- Travel to customer mine sites as required.
- Performs all other duties as assigned.
Requirements
- Working knowledge of mining equipment electrical systems, including AC drive systems, high-voltage components, motors, generators, and electronic controls
- Ability to read and interpret electrical schematics and use diagnostic tools and software to troubleshoot machine systems
- Strong understanding of electrical safety practices, including lockout/tagout and high-voltage safety
- Self-starter and complex problem solver - ability to deliver results with limited supervision
- Proficient in computer software systems including Microsoft Office 365 and ERP systems
- Ability to interact with the customer daily
- Excellent motivational skills and works well with a team but also able to work alone
- Effective communication and interpersonal skills and dedication to customer satisfaction
- Excellent time management and organizational skills and the ability to multitask and prioritize
- Ability to pay strong attention to detail
- Ability to interact effectively in multi-disciplined, multi-cultural team environments including working with customers in planning, operations, and maintenance of parts, service, sales, and support personnel
- Effective team participation skills, * Electrical mining equipment background is highly regarded
- Industrial or mining electrician experience, or a degree in Electrical Engineering, is highly regarded
- Continuous Improvement, Lean 6 sigma, or manufacturing process improvement experience
- Mining experience preferred.
- Customer facing experience
- High school diploma is required; higher education, particularly in an electrical discipline, is a benefit
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