Endpoint Administrator

The Endpoint Administrator will manage and support the company’s enterprise endpoint environment across Windows, macOS, mobile devices, printers, and peripherals. This individual will oversee endpoint configuration, software deployment, OS and application patching, device management, hardware lifecycle activities, and endpoint security compliance. They will troubleshoot complex endpoint issues, serve as an escalation point for Service Desk and Property IT teams, and partner with Information Security and Infrastructure to resolve vulnerabilities and maintain endpoint health. The role will also focus on improving asset data accuracy, automating repetitive processes, maintaining technical documentation, and creating scalable solutions that reduce recurring issues. This is an endpoint administration and engineering-focused position rather than a traditional Service Desk role. This is a fully onsite role in Louisville, KY supporting a highly sought after company.

2-3+ years of experience administering enterprise endpoint environments and supporting Windows and/or macOS in a managed enterprise environment. Experience with enterprise endpoint management, software deployment, patch management, or device management technologies. Experience with endpoint configuration, operating system lifecycle management, and application deployment. Ability to analyze endpoint inventory, compliance, and operational data. Experience supporting both Windows and macOS enterprise environments. Experience with mobile device management. Experience with enterprise IT asset management or configuration management practices including patching or process improvement. Experience with scripting or endpoint automation. Experience with vulnerability remediation and endpoint security technologies. Experience with enterprise printing and peripheral management. Familiarity with ITIL-based incident, request, problem, and change management practices.