Platform Operations Engineer / Site Reliability Engineer

We are seeking a Mid/Senior Platform Operations Engineer / Site Reliability Engineer to oversee the efficient, reliable, and secure operation of critical application infrastructure for a federal financial agency. In this operationally focused role, you will be responsible for maintaining production environments, troubleshooting incidents, performing monitoring and diagnostics, supporting deployments, and continually improving system uptime and reliability. The ideal candidate brings Python experience, deep operational expertise with Linux environments, and hands-on experience managing infrastructure with tools like Terraform, Ansible, and Docker. Experience with CI/CD pipelines, containerization, Git-based workflows, and monitoring/alerting systems are essential. Familiarity with managing AWS services-particularly EKS, S3, and EMR (Elastic Map Reduce)-is highly valued. In addition, familiarity with Spark, JupyterHub, and Hue is preferred. Effective communication and a collaborative mindset are critical to success in this client-facing environment. Responsibilities

• Maintain, monitor, and troubleshoot production environments to ensure optimal uptime and performance
• Operate and manage infrastructure using Terraform, Ansible, and Docker
• Oversee and support CI/CD pipelines and automate operational workflows using Git and related tooling
• Ensure ongoing reliability and operational excellence for critical systems running on AWS services, including EKS, S3, and EMR (Elastic Map Reduce)
• Support operational use of Spark, JupyterHub, and Hue
• Diagnose and resolve operational issues, perform root cause analysis, and drive problem resolution
• Implement, refine, and monitor infrastructure and application alerting and diagnostics
• Optimize data flows and storage integrations
• Collaborate with engineering, product, and client stakeholders to communicate issues, coordinate maintenance, and support deployments
• Contribute to continual improvement of platform operational processes, documentation, and best practices

• Proactive, creative problem-solving mindset with a demonstrated ability to anticipate, diagnose, and resolve complex operational challenges
• Experience with Python, specifically in operational and support environments
• Professional experience with Terraform, Ansible, Docker, and CI/CD pipeline operations
• Strong proficiency with Git and version control workflows
• Comfortable working extensively on the Linux command line and performing operational tasks
• Demonstrated ability to learn new technologies quickly
• Experience monitoring, maintaining, and supporting production infrastructure in a collaborative environment
• Strong incident response and communication skills
• Ability to work East Coast hours
• Ability to work hybrid in Vienna, VA, or remotely
• This program requires US Citizenship
• Active Secret Clearance REQUIRED

Preferred Qualifications

• Experience operating AWS or other cloud platforms
• Familiarity with Spark, JupyterHub, and Hue in an operational context
• Hands-on experience with EMR (Elastic Map Reduce)
• Experience with Databricks
• Experience supporting federal, regulated, or client-facing environments

• Pay Rate / Range:__$61-81______

The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position’s responsibilities; the candidate’s experience, education, and skills; location; travel required; and current market conditions.

• Benefits (Regular, Full Time Employees):
• Medical, Dental, and Vision offerings
• Weekly Direct Deposit
• Paid Holidays and Personal Time Off
• 401(k) with match
• Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages
• Pre-Paid Legal and Employee Assistance Programs
• Northwest Federal Credit Union Membership
• BB&T @ Work Program

This program requires US Citizenship