Senior Manager, Software Engineering

Epsilon is looking for a Senior Manager, Software Engineering to lead a high-impact team building core capabilities for Epsilon Clean Room, our privacy-first data collaboration platform. In this role, you will lead a team of 8-12 engineers and contractors, shape technical direction, partner closely with product and architecture leaders, and help deliver scalable solutions that enable secure, data-rich collaboration for enterprise clients. This role also includes helping shape the engineering foundations for agentic experiences such as intelligent workflow orchestration, AI-assisted user journeys, and automation patterns that improve how customers interact with the platform., * Lead, coach, and develop a team of full-time engineers and contractors, providing clear direction, regular feedback, and support for career growth and performance.

• Manage team capacity, delivery planning, and execution across a strategic product area, ensuring the team is set up to deliver high-quality outcomes against business priorities.
• Partner with product management, architecture, and multi-functional partners to define technical direction, align roadmaps, and deliver customer-facing capabilities for a data-intensive platform, including emerging agentic and AI-assisted experiences.
• Guide the design and delivery of full-stack and data-intensive systems using technologies such as Databricks, Spark, and cloud-native services, with an eye toward intelligent automation, orchestration, and agent-driven workflows.
• Hire and onboard strong engineering talent, build an inclusive and accountable team culture, and effectively lead a blended organization of employees and contractors.
• Operate as a player-coach by reviewing architecture and code, removing technical blockers, and contributing directly when the situation calls for it, including in areas related to AI-enabled services, workflow automation, and agent orchestration.
• Raise the bar on engineering quality, operational excellence, and delivery discipline through strong design practices, observability, continuous improvement, and responsible delivery of AI and agentic capabilities.

Do you have experience in Technology management?, * 10+ years of engineering experience, including 3+ years in an engineering management role.

• Experience leading software engineering teams in a product environment, including direct people management responsibilities such as coaching, performance management, and team development.
• Experience leading teams that build modern software platforms spanning application development, distributed systems, large-scale data processing, and increasingly AI-enabled or agentic product capabilities.
• Familiarity with AI-assisted engineering workflows and coding tools such as Cursor, GitHub Copilot, or similar developer productivity platforms.
• Hands-on experience with big data and data engineering technologies, including Databricks, Spark, and large-scale processing frameworks.
• Experience building and operating cloud-based platforms, with strong judgment around scalable architecture, reliability, performance, and the operational demands of automation and intelligent system behavior.
• A player-coach approach with strong communication skills, sound engineering judgment, and the ability to build trust with both senior partners and engineering teams while leading through ambiguity in emerging product areas such as AI and agentic capabilities.

Technology Environment

• Full-stack applications, backend services, APIs, and customer-facing product experiences
• Databricks, Spark, and large-scale data processing platforms
• Cloud infrastructure across AWS, Azure, and GCP
• Modern engineering practices including observability, CI/CD, distributed system design, and evolving patterns for AI integration, agent orchestration, and intelligent automation.
• AI-assisted developer tools such as Cursor, GitHub Copilot, and related coding productivity platforms.

Pulled from the full job description

• Tuition reimbursement
• Parental leave
• 401(k)
• Health insurance
• Paid sick time
• Adoption assistance
• Commuter assistance, As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:
• Time to Recharge: Flexible time off (FTO), 15 paid holidays
• Time to Recover: Paid sick time
• Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren’t just words. They’re how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose.