Lead APP Orthopedics

The Lead APP is responsible for the supervision of the Physician Assistants and Nurse Practitioners of the designated service line. Duties include guidance and coverage for colleagues, monitoring quality assurance measures, orientation of new colleagues and oversight in ongoing staff training, and participation in APP Leadership Council. The goal of this position is to ensure high-quality service for patients and maintain top-of-license practice of the APPs under their supervision.Job Title: Lead APP -Orthopedics, The Lead APPis responsible for the supervision of the Physician Assistants and Nurse Practitioners of the designated service line. Duties include guidance and coverage for colleagues,monitoring quality assurance measures, orientation of newcolleagues and oversight in ongoing staff training, and participation in APPLeadership Council. The goal of this position is to ensurehigh-quality service for patients andmaintain top-of-licensepractice of the APPs under their supervision., * Promotes professional growth, development, and successful performance of all APPs within the designated service line.

• Works collaboratively with Holy Cross and Service line leadership teams and participates in APPLeadership Council meetings.
• Partners with service line leadership team to achieve standards of patient care needs, quality, safetymetrics and technological requirements.
• Actively supports recruitment and orientation of new APPs. This includes developing andupdating of an APP orientation program
• Participates in physician meetings
• Schedules and leads ongoing APP meetings to keep the team updated on staffing, recruiting, and key performance indicators
• Provides guidance, mentoring and coaching in conjunction with the essential jobfunctions asidentified in the APP position descriptions
• Directly communicates effectively andin a timely manner with all APPs to continually update, engage and educate the APP team
• In collaboration with service line leadership, reviews key performance indicators and assesses outcomes related to patient and staff satisfaction, continuity of care, program effectiveness,volumes and financials.
• Identifies,initiates, and administers program changes that will improve the quality and scope of services offered. Ensuresappropriate utilization of resources including staff,supplies and equipment.
• Maintains cooperative, collaborative cross-functional relationships with physicians,nursing and clinical staff
• Approaches conflict in a constructive manner.Helps toidentify problems, offer solutions, andparticipates in their resolution.
• Role model to others: Openness tonew ideas, visibility, flexibility, ability to adapt to change, active listening skills, promotes excellence in service to internal and external customers
• Supports customer service initiatives and standards
• Maintains the confidentiality of informationacquiredpertaining to patients, physicians, colleagues, and visitors within Holy Cross Health. Discusses patient and hospital information only amongappropriate personnel andmaintains privacy.
• Behavesin accordance with the Code of Conduct, Service Excellence Standards, and the Mission, Vision, and Values of Holy Cross Health
• Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practicesimmediately to management
• Reviews patient complaints and adverse event reports related to APPs generated through reporting system, performs chart reviews as requested and shares with service line leadership.
• Ensuresa high level of quality service provided to patients
• Responsible for continuing staff education and training.
• Responsible forparticipation in the annual evaluation of APPs in collaboration with their supervising physicians
• Maintains confidentiality when interacting with patients, families,personnel and the public
• Ensures APP staffis oriented and follows Joint Commission, DOH, and OSHA standards
• Encourages APP staff of ongoing professional development and ensures APPsmaintainappropriate licensure/certification and continuing education credentials as well asparticipates in available learning opportunities
• Participates and encourages other APPs toparticipate in community outreach programs/activities.

• Graduate of an accredited Physician Assistant or Nurse Practitioner Program
• National Advanced Practice Registered Nurse Certification (APRN) OR national board certification as a Physician Assistant.
• Current Physician Assistant or APRN license in the State of Florida.
• Current CPR/BLS
• ACLS (Preferred)
• 1-3 years of supervisory experience preferred
• Recent/previous work experience in a multi-disciplinary health care setting
• Ability to prioritize andproblem solve
• Excellent oral and written communication skills
• Analytical abilityrequired to evaluate processes and to recommend improvement as needed
• Demonstrates reliability and flexibility with work schedule
• Demonstrates excellent customer service skills
• Knowledge of computerized health care documentation system, ability toutilize desktop computer software programs such as EPIC, Excel, Word, PowerPoint, and any future programs implemented by Holy Cross

Competitive salary based upon experience Health, Dental, and Vision Insurance 403(b) with employer match Paid time off and CME allowance Malpractice insurance coverage Supportive team environment with opportunities for professional growth and development.

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