Senior Manager, IT Applications

We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team!, The Senior Manager, IT Applications leads the strategy, development, integration, and support of enterprise applications to meet business objectives, security standards, and reliability goals. This role manages a mixed team of IT Business Analysts and Developers, governs a portfolio of ERP/CRM/HCM/SCM and related systems, and partners with business leaders to deliver scalable, secure, and cost-effective solutions. The leader owns application lifecycle management, vendor/contract oversight, performance and uptime, and budget planning for both operating and capital expenditures.

What You’ll Do

• Responsibilities Application Strategy and Portfolio Management: Own the enterprise applications roadmap aligned to business strategy and value realization. Govern the full application lifecycle: selection, design, build/configure, test, release, operate, enhance, and retire. Drive integration strategy across ERP/CRM/HCM/SCM/WMS/MES and SaaS platforms using APIs, iPaaS/ESB, and ETL. Standardize SDLC practices, DevOps/CI-CD, environment management, and release/change controls.
• EDI and Integration: Lead EDI strategy, standards, and operations (e.g.,X12, EDIFACT; AS2/SFTP/OFTP2). Oversee trading partner onboarding, mapping, testing, acknowledgments, and monitoring to achieve high first pass success. Manage EDI platforms/brokers (e.g., IBM Sterling, BizTalk, MuleSoft, Boomi) and integration reliability at scale. Partner with business leaders to prioritize demand, shape solutions, and measure outcomes/ROI. Manage SaaS and software vendors: evaluations, SOWs, renewals, licensing, and performance against SLAs. Own application budgets (OpEx/CapEx), forecasts, TCO, and cost optimization; support business cases and capital planning.
• Performance, Reliability, and Security: Define and monitor SLAs/SLOs for uptime, response, and resolution; reduce incident recurrence and MTTR. Implement observability/APM, capacity planning, patching, backup/restore, and DR/BCP testing. Ensure secure development and operations (secure coding, vulnerability management, access controls, data privacy).
• Stakeholder, Vendor, and Financial Management: Partner with business leaders to prioritize demand, shape solutions, and measure outcomes/ROI. Manage SaaS and software vendors: evaluations, SOWs ,renewals, licensing, and performance against SLAs. Own application budgets (OpEx/CapEx), forecasts, TCO, and cost optimization; support business cases and capital planning.
• Compliance, Governance, and Quality: Ensure adherence to IT policies, data governance, and relevant regulations (e.g., SOX ITGC, GDPR/CCPA,PCI/HIPAA as applicable). Maintain documentation, standards, and audit readiness; remediate findings promptly. Lead continuous improvement initiatives (Lean/Agile), root cause analysis, and service improvement plans.
• Lead and mentor IT Business Analysts and EDI Developers; set goals, coach performance, and develop career paths. Oversee requirements elicitation, process mapping, backlog management, UAT, and change management/adoption. Coordinate project/program deliverables, dependencies, and resources across internal teams and vendors. Foster a culture of accountability, inclusivity, and continuous improvement.

Management of Information Systems/Technology (MIS), Tuition Reimbursement, Business Analysis, Customer Relationship Management (CRM), ERP (Enterprise Resource Planning), Budget Management, Software Development Lifecycle (SDLC), Capital Expenditure (CAPEX), Software Administration, Management of Information Systems/Technology (MIS), * Bachelors Degree in IT, Engineering, Business, or related field required.

• 8+ years in enterprise applications, integration, or software delivery, including 3-5+ years managing teams.
• Hands-on experience with ERP/CRM/HCM/SCM or similar enterprise platforms and integrations.
• Proven leadership of IT Business Analysis practices and EDI operations (standards, mapping, trading partner management).
• EDI/integration platform certifications (e.g., Boomi, MuleSoft, IBM Sterling, BizTalk) are a plus. Security certifications (e.g., CISSP, CISM) are a plus.

• Competitive Salary with Bonus Opportunities
• Paid Time Off
• Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)
• Flexible Spending and Health Savings Accounts
• 14 Paid Company Holidays
• 401(k) with Company Contribution
• Educational Tuition Reimbursement