EPIC Analyst

Responsible for analyzing workflows and understanding policies, procedures, and constraints in Access and Revenue business areas, including access, billing, and claims supported by the EPIC application. Performs in-depth investigations and documents business operational specifications and application functionality. Participates in EPIC application build, testing, implementation, and ongoing support.

• Equivalent to a Bachelor’s Degree in Computer Science, Information Systems, Healthcare Informatics, or a closely related field.
• ** Three (3) years of experience in an operational area impacted by EPIC implementation.**
• ** Two (2) years of experience in EPIC application build, testing, and support.**
• ** At least one (1) year of experience with HIM Coding.**

• Previous EPIC application implementation experience. ** Licensing/Certification Requirements:** Must have at least one of the following EPIC certifications at the time of hire:

• EPIC Resolute Hospital Billing and Claims Certification

• EPIC HIM Certification ** Knowledge & Skills:**

• Understanding healthcare workflows related to access, revenue, billing, and claims, along with EPIC applications and healthcare information systems.
• Knowledge of change management, project management, business operations, policies, procedures, and applicable healthcare regulations.
• Ability to analyze workflows, identify problems, and develop effective solutions and system improvements.
• Experience with EPIC application build, testing, implementation, troubleshooting, and ongoing support.
• Ability to explain complex technical concepts, train staff, and provide end-user support for EHR applications.
• Strong analytical, problem-solving, communication, and organizational skills.
• Proficiency in computer applications, documentation, and maintaining accurate records.
• Ability to work independently, exercise sound judgment, and maintain effective working relationships.
• Knowledge of patient rights, hospital safety, infection control, and emergency response procedures.