Content Designer III

Editing Research Refining Adobe XD Marketing Usability Operations Leadership Communication UI/UX Writing Content Design Problem Solving Design Thinking Content Strategy Iterative Design Connected Devices Product Management Business Valuation Content Management Content Engineering User Experience (UX) Full Stack Development Figma (Design Software) Business Transformation User Experience (UX) Design, We’re seeking a Content Designer to support the Xfinity Shield experience within the Xfinity app, helping customers better understand and manage their connected home devices. This role focuses on optimizing existing experiences through thoughtful UX writing and content design that improves usability, clarity, and engagement.

You’ll collaborate closely with UX Designers, Product Managers, and Content Strategists to simplify complex concepts and create intuitive, customer-centered experiences., * Create and refine in-app content across customer journeys, product features, and settings.

• Translate complex technical concepts into clear, concise, and actionable language.
• Evaluate existing experiences and identify opportunities to improve content, usability, and engagement.
• Partner with UX, Product, and Research teams to shape end-to-end user experiences.
• Develop content solutions through exploration, iteration, and user-centered thinking.
• Ensure consistency across app experiences and related customer touchpoints.
• Incorporate feedback, research findings, and performance insights into content recommendations.

• 4+ years of experience in UX Writing, Content Design, or Product Content Strategy.
• Experience working closely with UX Design and Product Management teams.
• Proficiency with Figma or similar design tools (Adobe XD, Sketch, etc.).
• Strong portfolio demonstrating:
• UX writing and content design work
• Ability to simplify complex products or workflows
• Content strategy and problem-solving approach
• End-to-end design thinking process
• Exceptional writing, editing, and communication skills.
• Ability to think beyond individual pieces of copy and consider the overall user journey.

Preferred Qualifications

• Experience with content strategy initiatives.
• Experience conducting content explorations and iterative design work.
• Familiarity with content engineering or content management tools.
• Understanding of smart home technology, connected devices, or digital consumer products.

What Makes a Strong Candidate

• Strong UX content design background rather than traditional marketing or brand copywriting.
• Experience translating complex functionality into intuitive user experiences.
• Comfortable working in fast-paced product environments with multiple parallel workstreams.
• Demonstrated ability to improve and optimize existing digital experiences through content and UX thinking., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.