Microsoft 365 Business Applications Developer

The Microsoft 365 Business Applications Developer designs, builds and maintains governed Microsoft 365 and Power Platform solutions that improve business processes and support effective use of business applications across the Group., * Design, build, maintain and improve business applications, workflow automations and user-facing tools using approved Microsoft 365, SharePoint, Dataverse and Power Platform capabilities.

• Support the migration of suitable non-core Salesforce processes into governed Microsoft-based solutions.
• Work with the Systems Architect and business users to translate requirements into secure, practical and supportable Microsoft 365 and Power Platform solutions.
• Convert approved spreadsheets, Excel macros, trackers and informal end-user processes into controlled applications, automations or SharePoint based tools where appropriate.
• Assess AI-built or business-created prototypes and rebuild approved solutions through the agreed development pipeline, working from handover packs provided by the AI and Microsoft 365 Adoption Specialist.
• Build Power Platform solutions using approved data sources, reusable patterns, clear documentation and appropriate access controls.
• Work with the Data Engineer and Data Analyst to ensure applications, forms, workflows and dashboards use trusted data from approved sources.
• Design applications and automations with appropriate consideration for security, audit trail, retention, resilience, user experience and long-term supportability.
• Support the creation of standards, templates, reusable components for Power Platform delivery across the Group.
• Maintain clear documentation covering app designs, process flows, data sources, permissions, support notes, release records and user guidance.
• Support testing, user acceptance, release control and operational handover for new or changed Power Platform solutions.
• Guide business users and citizen developers on when self-service development is appropriate and when Technology review, governance or rebuild is required.
• Work with the SharePoint Administrator to ensure sites, lists, libraries and permissions used by applications are appropriately structured and governed.
• Identify opportunities to simplify processes, reduce duplication, improve user experience and deliver practical value through Microsoft 365 capabilities.
• Support audit, risk, security and compliance requirements by ensuring application and automations are documented and aligned with approved governance standards.
• Monitor and maintain existing Power Platform solutions within agreed support boundaries, escalating specialist or platform issues where required.
• Maintain awareness of relevant Microsoft 365, Power Platform and AI-assisted development capabilities and recommend governed improvements where they add business value.
• Carry out other duties reasonably requested by Technology Management and aligned to the specialist Microsoft 365 business applications nature of the role.

Secondary Responsibilities:

• Escalate support issues appropriately and in line with Technology processes.
• Support achievement of Technology service SLAs for remote and onsite issues where applicable.
• Support delivery of the preventative maintenance plan where it relates to Microsoft 365 business applications and associated workflows.
• Contribute to agreed Technology projects within defined timescales and budgets.
• Assist with troubleshooting application, workflow, automation and data integration issues where specialist development input is required.
• Follow and maintain relevant Technology procedures and processes.
• Collaborate with Technology colleagues to ensure solutions are delivered, supported and governed effectively.

• Strong working knowledge of Microsoft Power Platform, including Power Apps, Power Automate and Dataverse; Microsoft 365 and SharePoint configuration and integration’ requirements analysis; workflow and process automation; data modelling; permissions and access controls; testing, troubleshooting and technical documentation; and clear communication with technical and non-technical stakeholders.

Beneficial Skills:

• Ability to influence solution design and promote consistent development standards; strong commercial awareness and ability to assess the value, risk and support implications of proposed solutions; ability to challenge requirements constructively and recommend proportionate approaches; confidence working across Technology and business teams to build agreement and support adoption; ability to identify wider opportunities for process improvement, platform consolidation and scalable reuse., * Relevant Microsoft certification, technical qualification or equivalent practical experience in Microsoft 365, Power Platform or business application development.

Essential Experience:

• Practical experience of designing, building, testing, deploying and supporting Microsoft 365 or Power Platform solutions; converting business requirements, manual processes or spreadsheet-based tools into governed applications and automations; working with approved data sources, access controls, documentation and release processes; and supporting users to resolve application or workflow issues.

Essential Personal Qualities:

• Practical experience of designing, building, testing, deploying and supporting Microsoft 365 or Power Platform solutions; converting business requirements, manual processes or spreadsheet-based tools into governed applications and automations; working with approved data sources, access controls, documentation and release processes; and supporting users to resolve application or workflow issues.

• Competitive salary with annual salary reviews
• 9% non-contributory pension
• Annual discretionary bonus scheme
• Long Term Incentive Plan (LTIP)
• Private Healthcare Scheme with Dental and Optical Care
• Death in Service at 5x Annual Salary
• 35 Hour working week
• Training for IOC and other relevant qualifications
• Study Leave
• Cycle2Work Scheme
• Eye Test Reimbursement
• Your Birthday off
• 13 weeks full paid maternity leave
• 2 weeks full paid paternity leave