Business Intelligence Officer

Colchester Borough Homes has an opportunity for a Business Intelligence Officer to join the Service Improvement Team.

As Business Intelligence Officer, you will use data to build analytics and insight that help the organisation understand performance, support strategic and operational decision-making, identify opportunities for improvement, and deliver better outcomes for customers. You will produce accurate and timely performance information, analyse complex data from multiple sources, and create clear, user-friendly dashboards and visualisations. You will also champion data quality, help automate reporting processes and independently lead technical and insight projects from initial scoping through to delivery.

• have experience of working with analysing and presenting data.

• have advanced Microsoft Excel skills and experience of Power BI or another data visualisation tool.

• be proactive, use your own initiative and demonstrate professional curiosity to understand processes, data, and the insight they reveal.

• be able to organise and prioritise work to agreed standards, while delivering accurate and timely information

• have excellent customer care and communication skills, with the ability to tailor information for different audiences.

• be able to challenge constructively, solve problems and identify opportunities to improve and automate processes.

In return, we offer a competitive salary and excellent benefits, including the opportunity to develop your technical, analytical, and business intelligence skills.

We offer a range of benefits which include:

• Local Government Pension Scheme with a 19.5 % employer contribution

• Excellent training, development, and progression opportunities

• Generous annual leave entitlement, 23 days annual leave (increasing to 26 days after 5 years* service), plus bank and public holidays and two extra company holidays during the Christmas period.

• The opportunity to buy up to another 5 days holiday, subject to conditions.

• Access to the Employee Assistance Programme

• Provision of a smartphone and laptop

• Discounted gym member - corporate membership rate at Leisure World and the Northern Gateway.

• 1 Volunteering Day per year

• Free Flu Jab

• Exceptional flexible working arrangement

• Agile Working at Colchester Borough Homes means having some flexibility about when, where and how we work to best meet the needs of our role and service area.

Other employee benefits include payment of a professional subscription, Free yearly eye tests plus a contribution towards glasses for VDU use.