Lead Web Content Administrator

Title: Lead Web Content Administrator (Web Platform / CMS + Site Search) Location: Hybrid - Reston, VA area ( ~2-3x/month) Type: 12-month Contract-to-Hire Compensation: $59/HR

What you’ll do

This role is the operational owner of a customer-facing web portal and focuses on the site platform experience (not writing net-new content). You’ll work as an individual contributor on a Scrum team (~12 people) and coordinate closely with development, communications, and product teams., * Administer and manage a CMS and ensure strong content governance

• Own and improve site search (top priority), including search behavior and findability
• Manage and maintain navigation, taxonomy, and information architecture
• Monitor and set up web analytics (strong analytics background required; Google Analytics 360 preferred)
• Keep the site user-friendly, consistent, and aligned with business objectives
• Support efficient content delivery while maintaining quality, consistency, and governance
• Maintain the website through updates, upkeep, and continuous improvement
• Archive outdated content and recommend improvements based on insights and usage data
• Partner with cross-functional teams to keep the platform running smoothly, System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

• CMS administration experience + content governance
• Site search expertise (biggest priority)
• Experience with taxonomy, navigation, and information architecture
• Strong web analytics experience (ability to set up and use analytics tools)
• User experience optimization mindset
• Strong organization skills and comfort owning day-to-day site operations
• Ability to coordinate across technical and non-technical stakeholders

Nice-to-have

• Liferay experience (preferred; portal runs on Liferay)
• Experience conducting content audits
• HTML/CSS/JavaScript familiarity (helpful, not required)