Machine Learning Engineer

Iterable, Inc.
Denver, CO, United States
1 day ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Compensation
$150,000.0 - $250,000.0
Working hours
Regular working hours

Tech stack

Application Programming Interfaces (APIs) Artificial Intelligence Amazon Web Services Audit Trail Business Software Data Architecture Software Debugging Distributed Computing Environment Fraud Prevention and Detection Python (Programming Language) Machine Learning Operational Databases
+18 more
Recommender Systems Runbook Software Deployment Web Services Pulumi Feature Store Feature Engineering Apache Spark Deep Learning Backend Kubernetes Low Latency Production Code Machine Learning Operations Gsuite Terraform Data Pipelines Databricks

Job description

Design and build production machine learning systems for personalization, recommendations, and campaign optimization. Own the full model lifecycle, including experimentation, feature engineering, distributed training, deployment, latency monitoring, and online testing. Build scalable data pipelines and model-serving architectures with Databricks, Spark, AWS, Ray, and Kubernetes. Partner with platform teams, mentor engineers, and guide technical direction for machine learning capabilities., As a Senior Machine Learning Engineer at Iterable, you will design and build the end-to-end machine learning systems that power intelligence across our product. As a high-tech marketing platform, we work with thousands of large-scale and diverse enterprise customers. The scale and diversity of these workloads - supporting personalization with deep customizability - present unique and exciting challenges for machine learning at production scale.

You will have real autonomy: from research and experimentation through to models running reliably in production, you’ll own the systems and models behind our ML products and help shape the direction of AI at Iterable.

One of our core values is a growth mindset, and Iterable is a company where everyone can grow. If this role excites you, please apply - we value applicants for the skills they bring beyond a job description. What You’ll Do

  • Build and ship core product ML capabilities, including send-time/frequency optimization, recommendation engines, and campaign personalization.
  • Own the full model lifecycle end-to-end: EDA, feature engineering, distributed training, production deployment, latency monitoring, and online experimentation (e.g., multi-armed bandits, ensemble models).
  • Build and scale our data pipelines and serving architectures using Databricks, Spark, AWS, Ray, and Kubernetes.
  • Partner with Backend and Platform teams to elevate feature serving, improve overall data architecture, and establish engineering standards across the team.
  • Mentor engineers on the team and help set the technical direction for ML at Iterable., * Enhancing models that optimize send time and frequency of outgoing message campaigns.
  • Designing data pipelines that make it easy to implement and test new models.
  • Working with platform engineers to enhance our feature- and model-serving architecture.
  • Benchmarking and improving our multi-armed bandit implementation.
  • Building tools to visualize and debug features and models., Leads a team managing ADA and PWFA accommodation claims, ensuring accurate, timely, compliant claim adjudication and strong customer service. Responsibilities include coaching employees, managing performance and workloads, reviewing claim files and calls, identifying process improvements, administering concurrent disability and leave claims, mitigating risk, and communicating operational updates. The role requires disability or absence management expertise, sound judgment, knowledge of applicable regulations, and effective stakeholder collaboration. Top Skills: Microsoft Office Suite OneImaging

Systems Administrator

An Hour Ago Remote USA 60K-75K Annually Mid level 60K-75K Annually Mid level Healthtech Administer the company’s SaaS, cloud, identity, endpoint, and security platforms. Manage access, SSO, MFA, SCIM, audit logging, vendor security, user lifecycle, device policies, and automation using scripts and APIs. Respond to security incidents, maintain compliance controls and runbooks, provide tier 1-2 IT support, manage hardware and assets, and document internal procedures. The role requires broad systems ownership across AWS, Google Workspace, Rippling, and numerous business applications. Top Skills: ActivecampaignAdobeAdvancedmdAircallAmazon Web Services (Aws)AnthropicAws CloudtrailAws GuarddutyAws IamAws Security HubBashBrazeDatabricksDatadogFigmaGoogle SecopsGoogle WorkspaceGreenhouseHipaaIntercomIntuneIso 27001JAMFKandjiLinearLinkedInLucidmacOSMdmMfaMongodb AtlasNordvpn TeamsNotionOpenai ApiPostmanPowershellPythonRest ApisRipplingSalesforceSAMLScimScribeSentrySoc 2SplunkSsoStytchTerraformTwilioVirtruWaystarWindowsZendeskZoom BECU

Requirements

  • 5+ years of hands-on MLE experience putting complex models into production at scale.
  • Databricks & Spark mastery: Real experience building, optimizing, and scaling production data pipelines using Databricks.
  • Production-level Model Engineering: Proven track record of taking deep learning and ensemble architectures from training through optimization to production deployment.
  • Production Code: Strong Python and/or Scala skills with an emphasis on readable, modular, and maintainable systems code.
  • Systems & Infra Experience: Hands-on work with microservice backends, distributed compute (Ray/Spark), and containers (Kubernetes).
  • Pragmatism: You care more about serving latency, reliability, and measurable customer impact than novel theoretical architectures.

Bonus points:

  • Prior work on large-scale recommendation systems.
  • Experience setting up feature stores or model observability tools.
  • Exposure to Infrastructure-as-Code (Terraform, Pulumi).

Benefits & conditions

Remote or Hybrid 3 Locations 89K-165K Annually Mid level 89K-165K Annually Mid level Fintech * Financial Services Leads fraud operations for a financial institution, overseeing investigations, fraud prevention, emerging threat monitoring, regulatory compliance, audits, risk assessments, controls, reporting, and process improvements. Manages team performance through coaching, mentoring, training, and feedback while partnering with business units, analytics teams, auditors, vendors, and product owners to strengthen enterprise-wide fraud strategies and protect members from financial crime.

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

  • Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
  • Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
  • Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
  • Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

About the company

Iterable is the AI customer engagement platform, built for enterprise scale, loved by teams, and trusted by global brands like Redfin, SeatGeek, Priceline, Calm, and Box. Our platform empowers organizations to activate customer data from any source, design seamless cross-channel experiences, and optimize engagement with Nova Intelligence, the AI layer of our platform, all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values to life every day: Be an Owner, Growth Mindset, Run as One, and Transparency. And the market has noticed: G2 recognizes Iterable as a Leader globally, spanning the Americas, EMEA, APAC, ANZ, and Latin America, with category leadership in Personalization, Marketing Automation, Push Notifications, and Mobile Marketing, and a 4.5/5-star rating from hundreds of users. Gartner named Iterable a Challenger in the Gartner Magic Quadrant for Multichannel Marketing in both 2024 and 2025. We’ve also earned TrustRadius Top Rated honors in 2024 and 2025, were named a TrustRadius Buyer’s Choice for 2026, and were featured in Snowflake’s Modern Marketing Data Stack 2026.

With a global presence that includes offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide, we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!, Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at [email protected] upon receiving a suspicious job offer.

Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

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