Solutions Engineer
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Role details
Tech stack
Job description
The Solutions Engineer supports Crestron’s Sales organization by assisting Dealers, Consultants, Specifiers, and internal Sales teams in the development of audiovisual system solutions across commercial and residential markets. This role contributes to the design, documentation, and delivery of technical proposals, providing customer focused support through effective collaboration and communication. The Solutions Engineer works in a team-oriented environment to help ensure high-quality outcomes and consistent customer experience., * Develop system design proposals and quotations for small- to medium-scale projects
- Provide pre-sales technical support to Dealers, Consultants, and internal Sales teams, primarily via phone, chat and email
- Review technical input and deliverables from internal sources to support project completeness and accuracy
- Collaborate with Sales teams and customers to ensure alignment with project requirements and customer expectations
Requirements
- Bachelor’s degree in Engineering or a related technical field preferred
- 2-4 years relevant experience in solutions engineering, AV design, or technical support
- Foundational proficiency in AutoCAD, Visio, and Microsoft Office applications
- Basic knowledge of audiovisual systems, videoconferencing technologies, networking equipment, and related solutions
- Strong written and verbal communication skills
- Demonstrated willingness to learn and adapt to new technologies and processes
- Contributes to team deliverables and supports senior engineers in project execution
Benefits & conditions
Crestron Electronics offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K with company match, Paid Time Off, Holidays, On-site Amenities at NJ Headquarters & TX Facilities, Crestron Market Cafes, and Fitness Centers.
At Crestron Electronics, Diversity, Equity, and Inclusion drive innovation. Crestron’s success hinges on continuing to build a workforce of unique individuals whose passion inspires us to create and revolutionize industry-leading products and services. There will always be more to accomplish, and at Crestron, we believe the best way forward is together.
About the company
At Crestron Electronics, Inc we build the technology that integrates technology.
We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world! Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security.
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